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"Everything about this hotel was excellent. The staff were exceptionally friendly and many spoke English. The breakfast buffet was a"

"Rooms are far too small to be comfortable. Smallest room we had in 3 weeks in Japan "

"breakfast menu was the best thing hotel has "

"Wonderful stay. Staff was very accommodating, amenities were in great condition. Room is exactly as advertised. Restaurants and Train stations nearby are added bonuses. Will be back again. "

"We booked this hotel for our last night in Japan after a two week trip. I thought this was going to be a luxury hotel based on the price and photos. I was wrong. The lobby is nice and the staff are attentive, but the room left a lot to be desired. It was like stepping back in time to 1995. The room was spacious, which was nice, but for the price I was expecting a more modern look and feel. It was clean enough, but everything was just old. The beds were also on the hard side. Overall, it was fine, it served its purpose, but was not worth the price tag. "

"This is an excellent choice for anyone visiting Tokyo and wants to have access to all corners of the city—through the Nishi-Shinjuku Station. The staff is very courteous and their buffet breakfast is exquisite. You will not be disappointed. "

"rude staff - not helpful "

"great location"

"Breakfast was delicious. The baths were relaxing and spacious. "