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"Great place for a large group or family. Bus stop is right outside, convenience store one bus stop away. It is further away from the touristy areas, but that was what we wanted. Private indoor/outdoor onsen is a plus. They provide all the basics needed for everyday hygiene, and cooking. We definitely enjoyed our stay. "

"Really beautiful facility overlooking Lake Ashie. A two minute walk from the hotel to the Archie Lake boat excursion,and the cable car excursion, which is definitely not to be missed. . But the best part is extremely helpful staff throughout the facility, who are fluent in English, very pleasant. I go out of their way to be helpful. Definitely a very nice place very nice place to stay. We would definitely come back again."

"One of the best hotel I’ve ever stayed at! Clean, amazing views and just amazing architecture "

"Original experience "

"Everything was wonderful. The scenery was gorgeous, I loved that there was no TV so you can just enjoy the nature and peace surrounding you. Staff was very helpful and very polite. I would highly recommend this place if you’re looking to just get away, relax, and enjoy some peace at the onsen."

"This was the nicest hotel I stayed in my entire trip. They gave us a full course dinner which we didn't know we had. The rooms are spacious and clean it was just amazing for Japan when you usually get a small room."

"Best bed we slept in during our Japan trip, consisting of 7 different hotels. Staff were outstanding, the hotel looks very unassuming from the street front and is not obvious until you enter the reception lobby, but this successfully hides just how nice this hotel actually is. "

"We stayed in a room next to the lift with no view of the surrounding area. The window in our room opened up to the building void, which allowed some ventilation. Initially, we weren't thrilled to be next to the lift, but the soundproofing of the walls was truly impressive. Unfortunately, we experienced food poisoning from dining at a sushi restaurant at Gotemba outlet, and this room actually turned out to be a blessing! We slept soundly until midday the next day, thanks to the darkness and soundproof walls. The staff were friendly, although their English was quite limited. The Inn offers shuttle buses that take guests to the premium outlets and other nearby attractions. We definitely plan to return here again!"

"I stayed at the hotel only for sleep. I even have a chance to enjoy "onsen" because of my limited time. I didn't have an opportunity to talk with the staff very much because I arrived there after 10 P.M. The parking was large enough and well arranged, so I could easily put my vehicle. The dormitory type room was clean and the bed was comfortable. There is always the potential problem because of the room type... snoring and chatting by other guests in the nighttime were somewhat bothering, However, over all, my experience was good."