Holiday Homes in Glenhuntly Station

"Checkin was an issue..reception staff advised we were too early for checkin,, then told us we would have to wait or come back after 3pm however when we were waiting numerous others were checked in and rooms given...we had explained we had travelled over 300kms and just wanted to rest...they wouldnnt allocate us another room that was cleaned and eventually they advise we could pay extra to have the room cleaned early. When we approached the reception staff at 2.30 after seeing numerous others check in we were advise that "oh your room has just become available" oddly just at the time we queried...and ..."we were just about to message you"...really disappointing as we have stayed here many times and travelled at the same time and never had a problem. Very disappointed with the lack of service, compassion and honesty. Also many of the room amenties have been downgrade...no foxtel, only two coffee and tea sachets, no visitor information in room, cracked tiles and loose toilet seat, no soap only liquid soap, and then theres the first world ones...they removed the pillow choice menu and the pancake maker, the coffee machine wasnt working and we couldnt get poached eggs how we liked it for breakfast...View Hotel and Accor really need to restore this beautiful hotel to its past...just look after your customers and they will look after you and come back.... Ps...i wrote to them and they didnt even reply...."

"Excellent service, clean, neat and tidy very modern rooms"

"Very clean and comfortable stay great customer service. "

"Clean and comfortable room - good value. Breakfast. Very attentive and friendly staff."

"Sand on the carpet in my room when I arrived, but otherwise, no issues. "

"Easy to check my family in and out, we arrived late in the evening and had a late check out the process was fast. Parking isn't great, very tight squeeze. Staff is very friendly. Outdoor pool was great and enjoyed that even though it's outside, its heated. Have all ready booked to stay again, due to this place being walking distance, very close to Aami park and the Melbourne Cricket Grounds."

"Parking was easy, staff very friendly and helpful. Room clean and bed comfortable. "

"The bed was exceptionally large and occupied a disproportionate amount of the available carpeted space. For future stays, we recommend limiting the room furnishings to a single armchair of the “king of the castle” variety. Additionally, the provision of charging facilities for all device types is essential, as we will require adequate means to recharge both our equipment and our cognitive capacity. Please ensure that the slippers are reinstated in the room; I currently have them placed in my bag. Mission accomplished."

"Comfortable "