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"Checkin was very easy. Lovely lady on reception was very welcoming and friendly. And knowledgeable "

"This place was excellent, great location, beautiful town, and great service, I called because I needed to check in late and they give me all the information over the phone so I could get there anytime I wanted. Also the small supermarket next to the hotel has the best fresh bread I tasted in a long time"

"Great stay, very nice host! Breakfast was delicious :)"

"Restaurant was amazing and the rooms charm was unmatched I will be coming back!!"

"Very good food in Cafeteria"

"The hotel was easy to find, very clean and comfortable enough for me and my kids , excellent service and good location with local foods restaurants and gas stations very close."

"Exellent service"

"El Hotel está nuevo, tiene un mes de construido está nuevo una estancia perfecta"

"No amenities or even how to get hot water to drink my tea at night, Juan, the attendant was very nice and help us get out luggage since it was on a 3rd floor which they call 2nd floor, No elevator, public transportation was a block away and they thad supermarkets and cafe,s around, I think for the price , it’s pretty good, they just need a common area for guests like every other hostel with a microwave and a pot to boil water , thanks Jusn fir your help, Annie"

"Beautiful property and all staff so friendly. "

"Second stay here, great property, clean modern rooms, excellent breakfast, nice staff overall great stay!"

"Beautiful hotel, great staff!"

"Very nice management and staff "

"Hotel nicely located in the hills. Room well-proportioned and comfortable. Restaurant food was good and service was first class. Only stayed one night but would serve as a useful base for those wishing to explore the Basque countryside."

"Complicated check in, no room keys but need to use cell to unlock doors, which can fail due to bad signal"

"Great new find for us-a proper dog friendly hotel with a great menu for early evening food etc"

"Very nice, staff was very friendly and helpful with our luggage transfer. We were cold and wet and the staff made us feel welcome. "

"Smart hotel and location, the gym is a little tired but other than that all good"

"Beautiful lobby and dinning area. Hotel has an amazing view of the city"