Three Bedroom House
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Reviews of Franz Josef Treetops

3.5 out of 5
Franz Josef Treetops
64 Cron Street, Franz Josef Glacier, West Coast

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 0 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Prashanth Kumar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Jacuzzi was amazing!
Stayed 2 nights in Jan 2024

10/10 Excellent

kylie

Travelled with family
Liked: Cleanliness, room comfort
Fantastic house
What a perfect choice for a 2 night stay. a fll size house with three bedrooms, lounge and full kitchen. the beds were very comfortable, shower fantastic, kitchen well appointed and very clean. Great location, walk to a variety of restaurants. Highly recommended.
Stayed 2 nights in May 2023

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was close to town, clean, spacious and peaceful. Would book again!

8/10 Good

Jonathan

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique property nestled in privacy inside campgrounds. Very nice
Stayed 1 night in Mar 2023

10/10 Excellent

Cherry, Christchurch

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to let the body relax The outdoor baths were just magic. The house is well equipped clean and cosy.
Stayed 2 nights in Mar 2022

10/10 Excellent

ANTHONY

Travelled with family
Liked: Cleanliness, room comfort
Amazing place great outdoor spa baths in great setting. House had everything we could need.
Stayed 3 nights in Jan 2021

10/10 Excellent

TO

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place was beyond our expectations. Private hottubs outside was a bonus! We planned to go to the hotpool across from our place, but this hotubs satisfied us enough. It was so clean and spacious. Highly recommended.
Stayed 1 night in Feb 2020

10/10 Excellent

Debbie M., Perth

Liked: Cleanliness
Beautiful inside and out
The property was far nicer then expected. It was luxury. The scones everyday were a nice touch. Franz Josef is a breathtaking place.
Stayed 2 nights in Jan 2020

4/10 Poor

Diane S., San Antonio

Liked: Cleanliness
Not what I expected
This house is very close to camper and and in dense shrubs so feels dark, cold and noisy at times. No heat except portable units. Check in was cumbersome. Communication was limited to one email when booked 6 months prior that contained the necessary instructions on where to drive to to get the key and check in; would have been helpful to send reminder 1 week prior. We booked for 2 nights but called at 8 am asking to check out early after 1 night. No refund for second night. The town of Franz Joseph had little to do and due to weather, our glazier flight was cancelled. We moved to Hokitika 1 hour away which was wonderful.
Stayed 2 nights in Oct 2019

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home in the mountains.
Loved being able to cook our own meals after eating in restaurants for 5 days and the 2 jacuzzi tubs outside were amazing!!!!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, close to everything. Will be back again.
Stayed 1 night in Oct 2019

10/10 Excellent

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, secluded paradise!
Comfortable 3 bedroom apartment with good sized kitchen, dining area and comfortable loving area. Really enjoyed the living area fireplace and electric blankets in bedrooms. Beautiful outdoor patio and outdoor tubs for a warm soak - sadly with all the rain we were unable to enjoy those areas. A bit of an odd placement of the toilet at the entry, but the bathroom (with tub, shower and sink) was spacious with good finishes. Loved having our own space with free parking- covered parking for one vehicle, but the area could fit 2-3 cars easily.
Stayed 1 night in Oct 2019

10/10 Excellent

Julieanne M.

Liked: Cleanliness
A Hidden Wonder
Our arrival was greeted by such friendly and helpful staff. The house was everything that was expected clean and warm. Thank you for helping us make this a memorable experience.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented property with adequate room and great facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position is good and the kitchen is well equipped with electrical appliances.
Stayed 1 night in Aug 2019

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a warm electric fireplace which was easy to operate and perfect for a cold night. Beds were comfy.
Stayed 2 nights in May 2019

10/10 Excellent

Stanley R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Franz Josef House
The house was great and appears to be recently renovated. It was clean and spacious and surpassed our expectations. The service was excellent and responsive. We had to check in late and they stayed to ensure we got to the house properly. Easy walk to many restaurants and a quick drive to Franz Josef glacier parking lot. Highly recommend.
Stayed 2 nights in Dec 2018

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FJ Treetops is Tops!
It was a perfect holiday home! Spacious, sparkling clean and stylishly furnished, I wish it were my real home! Love the experience!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely outdoor area and very comfortable stay!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Booked a 3 bedroom house. Very spacious, clean and comfortable. Staff is very friendly to ensure I am able to locate the house. The decoration is kinda off as it does't really coordinate well but no big issue.
Stayed 1 night in Oct 2018

4/10 Poor

Me, Sydney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Its on a campground
Its a nice little cottage, but its on a campground. They always seem to forget to mention that in the description. We would never book anything if we know its on a campground. Also, they advertise free internet, in fact, we (6 people) had absolutely no internet for the whole time. All we got was some attitude from reception. Most unfriendly on our whole trip.
Stayed 2 nights in Jul 2018
Response from Lewis on 28 July 2018
Hi, we are very sorry you didn't enjoy your stay here. Unfortunatly if we have serve weather, the wifi in Franz Josef tends to have problems. This can happen often and is a shame for the visitors and locals here. We found out that the problem with the heater was that someone had accidentally switched on the child lock. Also we do write that is is located behind a small camper van park in the confirmation email. It is possible that we didn't have your email address to send this through. Sorry again for the troubles you experienced, we hope you enjoy the rest of your travels through out New Zealand. Kind Regards, Lewis

10/10 Excellent

lea, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
We had such a comfortable stay. The linen was so nice, great heating, space for the kids. Overall it far exceeded our expectations.
Stayed 1 night in Jul 2018
Response from Lewis on 26 July 2018
Hi, Thank you for you lovely review! We are glad you had a comfortable stay and hope that you enjoy the rest of your holiday is this beautiful country.

10/10 Excellent

Copey, canterbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home sweet home
Close to everything warm and cosy, really enjoyed it.
Stayed 2 nights in Jul 2018
Response from Lewis on 26 July 2018
Hi, Thank you for your review! Franz Josef is great for having everything walking distance, and the views here are amazing. We are glad you enjoyed your stay with us. Kind Regards, Lewis

8/10 Good

SANJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place has 3 Bedrooms, a nice living room with fireplace, kitchen and dining area. Only drawback is it has one toilet for 3 Bedrooms. We had a wonderful stay.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

family of 5, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family accommodation
This place was enormous. Furnishings were great, clean, fresh scones on arrival is a great touch. Staff were very helpful. Thoroughly recommend. Is a bit hard to find though at the back of the camp ground - you have to go to a hotel round the corner to get keys which isn't clear when booking. But great place.
Stayed 1 night in Jan 2018
Response from TJ on 30 Jan 2018
Thank you very much for your lovely feedback. We try our best to make our guests stay as enjoyable as possible and are always happy to hear kind words.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
Great apartment. Location is behind a campsite.

10/10 Excellent

Dion, Woombye, Sunshine Coast, Qld, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be booking this hotel again
Loved this accommodation. Great location (opposite the hot pools and short walk to the Monsoon Restaurant. The gas heater and HWS was fantastic. The double glazed windows and new construction made it feel luxurious. We will definitely be booking this holiday house again next time we visit Franz Joseph.
Response from Logan on 15 Apr 2017
Hi Dion Thank you for the review, we are really happy to hear you enjoyed your stay. Regards Logan