Family Hotels & Resorts in Florida Center from AU$134

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"My wife and I had a wonderful stay here for two weeks from 12th November to 26th November to celebrate my 70th birthday. The hotel and room was lovely (we had a room overlooking Volcano Bay). We found all of the staff to be polite and helpful and a real credit to the hotel, unlike lots of hotels. But some were outstanding. Our amazing stay began with Brenda on check in who was very cheerful and welcoming and really did set the tone for the rest of the holiday. In the Urban Pantry Jennifer and Ines were incredible, especially when they found out it was my birthday! They were always very friendly and upbeat and certainly made my special stay even more special. I must also give a huge shout out to Raven who when we returned after a tiring day was ready to serve us with ice cream and cookies at the Pizza station to help revive us. (A big thank you from Chris "The Cookie Queen".) In the shop Hannah and Patrick were super helpful. I must also make a special mention to our Housekeeper for whom nothing was too much trouble and going out of her way to ensure our room was made up, even late into the afternoon.(I'm sorry that I didn't get your name) The position of the hotel is great even with no car. 5 minutes from Volcano Bay, 5 minutes from Sapphire Falls and the water transport and walking distance to CityWalk. We would definitely recommend this hotel and certainly stay here again!"

"The hotel was very clean and staff are very friendly. We loved the pool. The rooms are good size and very clean and up to date. "

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"Front desk was amazing!!! "

"Excellent service, walking distance from everything "

"Awesome "

"Love this hotel! Was great definitely will stay again "

"Very clean! Ton of space. Loved the Mitch and the pool area! The bar, poolside, everything was perfect "