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Relais Hotel Centrale - Residenza D 'Epoca

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Frette Italian sheets, premium bedding, memory-foam beds, minibar
Frette Italian sheets, premium bedding, memory-foam beds, minibar
Frette Italian sheets, premium bedding, memory-foam beds, minibar
Frette Italian sheets, premium bedding, memory-foam beds, minibar

Overview of Relais Hotel Centrale - Residenza D 'Epoca

VIP Access

Relais Hotel Centrale - Residenza D 'Epoca

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Via dei Conti 3, Florence, FI, 50123

Explore the area

  • Popular LocationCathedral of Santa Maria del Fiore4 min walk
  • Popular LocationPonte Vecchio10 min walk
  • Popular LocationUffizi Gallery10 min walk
  • AirportFlorence (FLR-Peretola)10 min drive

Choose dates to view prices

About this area

Florence

Relais Hotel Centrale - Residenza D 'Epoca is located in Duomo, a neighbourhood in Florence, and is in the city centre and next to a golf course. Historic Center - Downtown and Florence Baptistery are local landmarks, and some of the area's attractions include Boboli Gardens and Florence Botanical Gardens. Travelling with kids? Consider Rose Garden and Hidron. Relax and indulge in the area's winery tours and health/beauty spas, or seek out an adventure with ecotours nearby. Guests appreciate the hotel's central location.

What's nearby

  • Medici Chapels - 2 min walk
  • Cathedral of Santa Maria del Fiore - 4 min walk
  • San Lorenzo Church - 4 min walk
  • Ponte Vecchio - 10 min walk
  • Uffizi Gallery - 10 min walk

Getting around

  • Cascine Station - 4 min drive
  • Florence Santa Maria Novella Station - 7 min walk
  • Peretola Airport (FLR) - 10 min drive

Restaurants

  • Trattoria Antellesi - 2 min walk
  • Alla Griglia - 2 min walk
  • La Cantinetta - 2 min walk
  • Trattoria Katti - 2 min walk
  • Ristorante Lorenzo de' Medici - 3 min walk

About this property

Relais Hotel Centrale - Residenza D 'Epoca

Family-friendly Florence hotel in Duomo with free breakfast
This smoke-free hotel features a restaurant, a health club and a bar/lounge. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 35 soundproofed rooms provide free WiFi, free wired Internet and memory foam beds. For entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate comforts such as Frette Italian sheets and pillow menus.
Relais Hotel Centrale - Residenza D 'Epoca offers 35 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and complimentary newspapers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 24 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking options include a carport and a garage
  • Off-site parking within 656 ft (EUR 24 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 26

Things to do

  • 9 holes of golf
  • Fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's toys
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubs
  • Golf privileges (optional)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2153 square feet of space)
  • Coworking spaces
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to Covid-19, the breakfast room is closed. Breakfast is delivered to guestrooms.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Dogs and cats welcome
1 per room (up to 22 lbs/10 kg)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 24 per day (in/out privileges)
  • Nearby parking fee: EUR 24 per day (656 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 26

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Switch, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Centrale Florence
Centrale Hotel
Relais Hotel Centrale - Residenza D 'Epoca Hotel
Hotel Centrale Florence
Centrale Dimora Storica Florence
Centrale Dimora Storica Hotel
Relais Hotel Centrale Florence
Relais Hotel Centrale - Residenza D 'Epoca Florence
Relais Centrale Florence
Relais Centrale
Relais Hotel Centrale - Residenza D 'Epoca Hotel Florence

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 507 out of 947 reviews
5 - Excellent 54%
Rating 4 - Good. 348 out of 947 reviews
4 - Good 37%
Rating 3 - Okay. 78 out of 947 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 947 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 947 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, the quality of construction and deco is top end. The breakfast was the best on our trip. There is nothing for us to comment on with any constructive criticism. We would stay here again!
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice- we had a superior room and found it to be very spacious and modern. Breakfast was great and the staff in the dining room was very friendly and attentive.
Stayed 5 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is just around the corner from the Duomo on a quiet side street.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance (like a back-door entrance) and lobby have not kept their promises. It was somehow a bit cheap. But the room was very nice with a tasteful interior. And the rooms are very good sound isolated and very quiet in the night.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family
Disliked: Amenities, property conditions & facilities
The picture are certainly better than what is actual
Stayed 1 night in Aug 2021