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Hotel Roma

4.0 star property
Hotel with a bar, steps from Basilica of Santa Maria Novella

Choose dates to view prices

Hotel Roma is perfectly positioned near Florence's iconic Baptistery and the Cathedral of Santa Maria del Fiore. Guests love the stylish atmosphere, on-site art gallery, and café. Rooms include WiFi, and travelers consistently praise the helpful, attentive staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet-friendly
The current price is AU$291
includes taxes & fees
3 Dec - 4 Dec

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Bidet
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Double or Twin Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Economy Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Bidet
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | View from room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Bidet
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

View all photos for Double or Twin Room, 2 Bedrooms, Connecting Rooms

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Double or Twin Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Bidet
  • 16 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room, Annex Building (High floor, no lift)

Double or Twin Room, Annex Building (High floor, no lift)

Double or Twin Room, Annex Building (High floor, no lift)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Piazza Santa Maria Novella 8, Florence, FI, 50123

What's nearby

  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 8 min walk - 0.7 km
  • Piazza della Signoria - 8 min walk - 0.7 km
  • Palazzo Vecchio - 10 min walk - 0.8 km
  • Uffizi Gallery - 11 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Peretola Airport (FLR) - 24 min drive

Restaurants

  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪Ristorante Buca Mario - ‬1 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk
  • ‪Banki Ramen - ‬2 min walk
  • Il Latini

About this property

Hotel Roma

Upscale hotel near Basilica of Santa Maria Novella
Located close to Florence Baptistery and Cathedral of Santa Maria del Fiore, Hotel Roma provides an art gallery on-site, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Concierge services, a porter/bellboy and a reception hall
  • 1 meeting room, a lift and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 57 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Showers, bidets and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (EUR 40 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1700
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Pet-sitting services are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 5 for children
  • Valet parking fee: EUR 40 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A car is not required for transport to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Roma
Hotel Roma Florence
Roma Florence
Roma Hotel
Hotel Roma Hotel
Hotel Roma Florence
Hotel Roma Hotel Florence

Frequently asked questions

Is Hotel Roma pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Roma?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Roma on 3 Dec 2025 start from AU$266.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Roma?

Valet parking is available for EUR 40 per day.

What time is check-in at Hotel Roma?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Roma?

Checkout is at 11:00 AM.

Where is Hotel Roma located?

Located in Historic Centre of Florence, this hotel is within a 10-minute walk of Basilica of Santa Maria Novella, Florence Baptistery and Cathedral of Santa Maria del Fiore. Ponte Vecchio and Piazza della Signoria are also within 10 minutes. Unità Tram Stop is only a 3-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 6 minutes.

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Reviews

Hotel Roma Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 275 out of 545 reviews
Rating 8 - Good. 179 out of 545 reviews
Rating 6 - Okay. 61 out of 545 reviews
Rating 4 - Poor. 19 out of 545 reviews
Rating 2 - Terrible. 11 out of 545 reviews

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff! Very quiet!
Stayed 3 nights in Oct 2025

8/10 Good

Channa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was good and clean. Staff was very friendly and helpful and always welcoming. Breakfast had a lot of good options. The room had mosquitoes but not too bad.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ricardo Alvarado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent localization accessible to train station, good service and excellent staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Len

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Excellent room, staff and service. Great location, walked straight from the train station. Plus, this was one of the best mattresses I have ever slept on. I stripped the bed to find out what kind it was. Will definitely return on our next trip.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eric E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Amazing. Clean, welcoming and warm staff, fresh, excellent location.
Stayed 2 nights in Aug 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a 10 minute walk from the train station situated in the square. Clean, comfortable with a very attentive staff. Look no further. Excellent value for the money.
Stayed 2 nights in Sep 2022

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Apr 2024

6/10 Okay

Veit

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very close to all that is interesting. Property DEFINITELY did not look like the photos. Beds hard and lumpy, rooms not renovated, breakfast just ok.
Stayed 3 nights in Jun 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t speak more highly of the level of customer service provided by the manager on duty when we arrived during the middle of the night due to an incident at another hotel. They went above and beyond our expectations and we truly appreciate the kindness shown. They were not obligated in any way but provided excellent service. The location is also fantastic and we will definitely be returning here. Highly recommend.
Stayed 1 night in Sep 2024

2/10 Terrible

Caroline

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at many hotels across Italy and spent good money on this one because of the rating. Dirty with extremely uncomfortable mattresses. My VIP was a beautiful bottle of wine with two disgustingly dirty wine glasses. Location is 10/10 but the hotel my sister stayed at down the street was clean and much better and cheaper.
Stayed 2 nights in Oct 2023

2/10 Terrible

Sina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What vip benefits , the hotel was not cleaned at all. The carpet on the floor was really dirty.
Stayed 1 night in Mar 2023

4/10 Poor

Christine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This place was TERRIBLE - Dogs barking all night and staff refused to call police. Front desk staff was super rude with Lucci throwing the keys at me instead of handing them over. Do not stay here.
Stayed 2 nights in Nov 2023

4/10 Poor

Frances

Liked: Staff & service
Disliked: Cleanliness
The management changed our rooms But wanted us to Pay the higher price fir our down graded rooms
Stayed 2 nights in Dec 2022

8/10 Good

Humberto

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel Roma is located in a really good spot of Florence if you don't plan on staying in the city very long. I was right next to a lot of public transportation, attractions, and everything was within walking distance. The desk staff was really good, the ladies helped my wife and I find a place to dine for the night as well as make reservations for us. All of the recommendations were great and really made our trip better. However, the beds were relatively hard, and uncomfortable, there was no air conditioning for the most part or the air circulation was poor. We had to open the windows up at night to let some cool air in, we were traveling in April so not really during the hotter months. We also could hear a lot of the noise coming from the streets. Overall, the experience at Hotel Roma was good and the only thing that really prevented me from giving this place a better review were the two hard beds.

4/10 Poor

Martha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning at the room was poor. And the breakfast has limited menu.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anna-Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage, haustierfreundlich, sehr aufmerksames & freundliches Personal
Stayed 3 nights in Aug 2025

10/10 Excellent

Archibald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, staff friendly and professional, room excellent, fantastic location . We will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Deep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was steps away from spanish steps and trevi fountain
Stayed 2 nights in Jul 2025

6/10 Okay

ANN

Liked: Cleanliness, staff & service
The location was great and very walkable but the hotel itself seemed old. We had to turn in our key every time we go out and pick it up everytime we come in…
Stayed 2 nights in Jul 2025

10/10 Excellent

Kha

Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel, but what's more important is the Hotel Staff, incredibly professional, caring, accommodating, and helpful. I love the old boutique feel to it; to open the door, you need a key, which was great. It's located near all the attractions within a 10-15 minute walk. The Breakfast was incredible, I will be dreaming about the various croissant varieties, the coffee machine the hotel provided made amazing cappuccino and expresso. There's different thin slices of meat, cereal, fruits, pies, eggs and sausage - for Americans :). Different kinds of juices. Everything you need to start your day. The room was clean, AC is strong, had to turn it down as it was too cold, the dark out blinds was great to block out the city lights and the morning sun. When we walk in and saw a bottle of wine and there were beer, soda and water in the refrigerator we thought we had to pay for them, turns out it was included. We were pleasantly surprised. We were with other families and they too loved everything about this Hotel. Looking forward to going back to Florence and staying at Hotel Roma
Stayed 2 nights in Jul 2025

6/10 Okay

Anita

Disliked: Cleanliness
It’s ok, location is great, property not very clean but outdated. Very friendly customer service
Stayed 1 night in Jun 2025

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massima professionalità e gentilezza alla reception. Camere nuove e pulitissime. Molto comoda la vicinanza alla stazione di Firenze SMN e alla tramvia. Qualche rumore che proviene dalla piazza durante la notte, ma gli ottimi infissi quasi azzerano il problema.
Stayed 1 night in Apr 2025

8/10 Good

Carmen

Liked the fact that mostly everything was a walkable distance
Stayed 1 night in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
very nicely located, beautiful hotel
Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, room comfort

not as good as it says on the reviews

only the location is okay. the toilet makes so much noise every time it’s flushed and takes time to refill the breakfast is not as appealing as it says on the review. we did not enjoy the stay but Florence is great!
Stayed 2 nights in Mar 2025