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Hotel Palazzo Ognissanti

4.0 star property
Art lovers find their perfect base in historic Downtown Florence, where Renaissance masterpieces and luxury accommodations create an unforgettable experience.

Choose dates to view prices

Near the iconic Ponte Vecchio, Hotel Palazzo Ognissanti offers a sophisticated retreat. Unwind with dry cleaning/laundry services, explore nearby Cathedral of Santa Maria del Fiore, and enjoy in-room WiFi. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
The current price is AU$259
includes taxes & fees
7 Feb - 8 Feb

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • Sleeps 3

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

  • Sleeps 1

View all photos for Double Or Twin Room

Minibar, in-room safe, desk, laptop workspace

Double Or Twin Room

  • Sleeps 2

View all photos for Basic Double Room, 1 Bedroom (Jolly)

Basic Double Room, 1 Bedroom (Jolly)

Basic Double Room, 1 Bedroom (Jolly)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room - Ground Floor

Superior Double Room - Ground Floor

Superior Double Room - Ground Floor

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room - Ground Floor

Minibar, in-room safe, desk, laptop workspace

Superior Double Room - Ground Floor

  • Sleeps 2

Basic Double Room, 1 Bedroom (Jolly)

  • Sleeps 2

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About the area

Located in Historic Centre of Florence, a neighbourhood in Florence, Hotel Palazzo Ognissanti is near a train station. Pitti Palace and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Piazza del Duomo. Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Florence travel guide
Map
Via Maso Finiguerra 12R, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral
    Piazza di Santa Maria Novella
    3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore showing a city, religious elements and heritage architecture
    Cathedral of Santa Maria del Fiore
    11 min walk - 1.0 km
  • Ponte Vecchio which includes a bridge and a river or creek
    Ponte Vecchio
    13 min walk - 1.1 km
  • Piazza della Signoria featuring heritage architecture
    Piazza della Signoria
    13 min walk - 1.1 km
  • Piazza del Duomo featuring night scenes, a church or cathedral and heritage architecture
    Piazza del Duomo
    13 min walk - 1.1 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop
    5 min walk
  • Florence Santa Maria Novella Station
    6 min walk
  • Peretola Airport (FLR)
    9 min drive

Restaurants

  • Gamberini
    2 min walk
  • The Joshua Tree Pub
    3 min walk
  • Trattoria 13 Gobbi
    3 min walk
  • La Grotta di Leo
    3 min walk
  • Ristorante Pizzeria Masò
    1 min walk

About this property

Hotel Palazzo Ognissanti

Upscale hotel near Piazza di Santa Maria Novella
Located close to Ponte Vecchio and Cathedral of Santa Maria del Fiore, Hotel Palazzo Ognissanti provides a terrace, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Free newspapers, tour/ticket information and smoke-free property
  • A front desk safe, a gift shop and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Palazzo Ognissanti feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and bidets
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and childcare services

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 40 per day; reservations required; discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Covered valet parking on site (EUR 35 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night (maximum EUR 30 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for EUR 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 160 per person (return)
  • Airport shuttle fee per child: EUR 80 (return), (from 1 to 6 years old)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 10 per pet, per night (maximum EUR30 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1Z6GL6N57

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Palazzo
Hotel Palazzo Ognissanti Hotel
Best Western Hotel Palazzo Ognissanti Florence
Best Western Palazzo Ognissanti
Best Western Palazzo Ognissanti Florence
Ognissanti
Palazzo Ognissanti
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti
Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Hotel Florence

Frequently asked questions

Is Hotel Palazzo Ognissanti pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Palazzo Ognissanti?

As of 1 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Palazzo Ognissanti on 7 Feb 2026 start from AU$234.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Palazzo Ognissanti?

Valet parking is available for EUR 35 per day.

What time is check-in at Hotel Palazzo Ognissanti?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Palazzo Ognissanti?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Palazzo Ognissanti provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 160 per person applies.

Where is Hotel Palazzo Ognissanti located?

Located in Historic Centre of Florence, this hotel is within a 15-minute walk of Piazza di Santa Maria Novella, Ponte Vecchio and Piazza della Signoria. Cathedral of Santa Maria del Fiore and Uffizi Gallery are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop is only a 5-minute walk and Unità Tram Stop is 7 minutes.

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Reviews

Hotel Palazzo Ognissanti Reviews

7.8

Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 148 out of 489 reviews
Rating 8 - Good. 192 out of 489 reviews
Rating 6 - Okay. 102 out of 489 reviews
Rating 4 - Poor. 38 out of 489 reviews
Rating 2 - Terrible. 9 out of 489 reviews

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness
Very clean room. Helpful staff
Stayed 4 nights in Jan 2026

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. Our shower drain was a bit slow, but everything else worked. The breakfast had a nice selection that everyone enjoyed.
Stayed 1 night in Dec 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly, efficient staff, our well-furnished and comfortable room and the generous and tasty breakfast. Its location is also very convenient for the rail station and airport bus, tourist sights and local restaurants.
Stayed 3 nights in Sep 2025

8/10 Good

Portia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polite and helpful service

Good customer service, polite and helpful receptionist. Nice breakfast and location is close to most of the sightseeing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Winfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional; privacy was appreciated
Stayed 7 nights in May 2025

10/10 Excellent

Rachele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location close to the Arno River and the city center. Had a delicious pizza around the corner and there is also a small grocery store for last minute necessities and water! The staff was very kind, and the breakfast was delicious. They offer free luggage storage which was convenient. Within walking distance from the main train station. We loved our stay and will be back!
Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Very basic but clean and close to the places we wanted to visit. The lobby is very modern and has been updated but the rooms are pretty old.
Stayed 2 nights in May 2025

4/10 Poor

Gevik

Disliked: Amenities, property conditions & facilities
This hotel should be 2 star or less. Good location but room and breakfast was horrible. Staff were friendly and helpful but I would never go back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joshya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing. The place is centrally located. Even after we check out, they were willing to keep our luggage while we go sightseeing. The location is perfect. Roms were clean and very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed many times at Palazzo Ognissanti and really enjoyed the spacious room for the three of us. Very convenient location for the train and the city centre. Will definitely stay again here when back in Florence!
Stayed 2 nights in Jun 2024

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient.
Stayed 4 nights in Oct 2024

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - walkable to every attraction. Friendly and helpful staff. Comfortable and clean room, with mini-fridge. Well maintained hotel. Great breakfast. Thanks for an enjoyable stay.
Stayed 4 nights in May 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Highly recommended, excellent service and very clean. Tasty breakfast is included. Good location.
Stayed 3 nights in Sep 2023

8/10 Good

Ron

We stayed 3 nights at this hotel and love the convenience of how close it was to everything. We walked to all the major attractions and great restaurants nearby. The service was amazing, we had an early morning tour and had to leave before breakfast. The front desk staff organized a packed breakfast and it was ready to go when we got there. We also love the disposable slippers they left in the room, nice touch. The only thing we didn’t like was we could hear kids running on the floor above, other than that we thoroughly enjoyed our stay. Great breakfast too.
Stayed 3 nights in May 2025

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and very quiet. The staff was helpful and friendly. The room was a bit small and the WiFi had issues at times. The hotel is located conveniently around places to see within about 10 min walk. It is close to the train station as well. Overall, very happy staying at this hotel!
Stayed 6 nights in Nov 2024

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast is wonderfufl. The access to all places easy. There are problems with security in Firenze and in the neighbourhood It is a pity and not the fault of the hotel Firenze is beautiful
Stayed 2 nights in Jan 2024

8/10 Good

Kyle

The front of house staff(Victoria) was exceptional. No coffee/ teas in the rooms. Breakfast is 7:00, so no option for coffee. Nothing in the area opens before 7:00.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic room

The room I had was definitely NOT the best room at this nice hotel but I needed a budget friendly option. The room opened to the outside and didn’t have AC. I had to leave early so didn’t get to enjoy the breakfast that was included. The bed was pretty hard but that’s common in Europe/Italy. But the staff was incredibly friendly and helpful!
Stayed 1 night in May 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Wonderful stay in Venice! “I had a fantastic stay at Palazzo Ognissanti. The location couldn’t be better — just a 5-minute walk from St. Mark’s Square, which made it incredibly convenient for exploring Venice. The hotel was very clean, and the staff was truly excellent: friendly, helpful, and always attentive. I highly recommend this hotel for anyone visiting Venice!”
Stayed 2 nights in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Staff , room, location all good.
Stayed 1 night in Oct 2025

10/10 Excellent

Milana

Liked: Cleanliness, amenities
It was very nice experience
Stayed 1 night in Dec 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Great budget hotel in central Florence.
Stayed 4 nights in Mar 2025

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Tatiane

Liked: Amenities, property conditions & facilities
The stay was good. I hope to came back soon
Stayed 3 nights in Jun 2024

10/10 Excellent

Ninfa Karelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I love the hotel, very friendly help me a lot with my taxi we were 6 people, love the area close to the cathedral, 100% Happy
Stayed 2 nights in Jul 2024