Fletcher Heights Hotels, Phoenix

"breakfast was awesome and staff was extremely friendly and helpful, room could’ve been a little bigger kind of small"

"The staff was nice and friendly. The room was ok other than the door having a big gap under it and the bath room not being very clean. The shower had no hot water. But other than that the stay was pleasant "

"Very pleasantly surprised by this hotel. Enjoyed the art work especially. And the happy hour food was really good Good linens and bath products Will definitely return"

"Great"

"Parking was tight, but that may be normal for a big city. The room seemed clean. We were on second floor and had a balconly. There was a lot of trash on the roof that was just below the balcony railing. The tub looked in rough shape, the finish was rubbed off on the floor. The toilet barely flushed. I had to hold the down for a long time.Water in the sink had to run for several minutes before it got hot. The microwave did not work. We put a cup of room temp water in for 5 minutes and it was the same temp when we pulled it out. After we checked in, we were only in the room for a short time before we left. We returned late that night and that is when we noticed the issues. I reported it to the staff and she dismissed everything. The next morning we went down for breakfast (at 7am) there were a few mini muffins, waffle mix and a waffel iron, and 2 dry cereal choices. There was a juice machine the cranberry juice was gone, the oj was very watered down & I didn't even try for the apple juice. Coffee was good. The experience was not good and I want my money back."

"Excellent amenities! Nice comfy rooms"

"The Hotel is cheap for a reason . The room was old, small, shower/bathroom filthy, run down, AC was so loud and honestly not a great area of town. I have no idea how some of the reviews rate this place highly. Pay the extra and stay somewhere else."

"Bad"

"Everything was amazing from the staff to the location to the convenience around the city. I highly recommend."