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Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

2.5 star property
Suburban hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Outdoor pool, pool umbrellas, pool loungers
Lobby
Outdoor pool, pool umbrellas, pool loungers
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Hot tub
  • Room service
  • Pool
The current price is AU$158
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.8 out of 10
Excellent
(92 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(98 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.4 out of 10
Very good
(20 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
12545 W Bell Road, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 7 min drive - 6.4 km
  • Peoria Sports Complex - 10 min drive - 10.6 km
  • Luke Air Force Base - 15 min drive - 14.6 km
  • State Farm Stadium - 17 min drive - 18.4 km
  • Desert Diamond Arena - 17 min drive - 18.0 km

Getting around

  • Sky Harbor International Airport (PHX) - 40 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪IHOP - ‬3 min drive
  • ‪Biscuits Cafe - ‬3 min drive
  • ‪Jack in the Box - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, Ascend Hotel Collection

Hotel near Surprise Stadium
Located close to Uptown Alley, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection provides free full breakfast, a terrace and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with laundry facilities and a gym.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, express check-in and smoke-free property
  • A lift, luggage storage and a TV in reception
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 126 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,906 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Does Windmill Suites Surprise - Phoenix, Ascend Hotel Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

As of 20 Aug 2025, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection on 24 Aug 2025 start from AU$158.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Windmill Suites Surprise - Phoenix, Ascend Hotel Collection pet-friendly?

Yes, Windmill Suites Surprise - Phoenix, Ascend Hotel Collection allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 35.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Self-parking is free at this property.

What time is check-in at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Windmill Suites Surprise - Phoenix, Ascend Hotel Collection?

Checkout is at 11 AM.

Where is Windmill Suites Surprise - Phoenix, Ascend Hotel Collection located?

Located in Surprise Original Townsite, this hotel is within 9 mi (15 km) of Surprise Stadium, Uptown Alley and Peoria Sports Complex. Arizona Broadway Theatre and Glendale Aquatic Center are also within 12 mi (20 km).

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Windmill Suites Surprise - Phoenix, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1004 reviews
Rating 8 - Good. 253 out of 1004 reviews
Rating 6 - Okay. 122 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bacon is on point . Nice clean rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Nice place to stay, friendly staff, clean rooms, nice breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what i expected, good place
Stayed 2 nights in May 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options!
Stayed 1 night in May 2025

10/10 Excellent

sandra

Liked: Cleanliness, amenities, property conditions & facilities
I liked the suites. They are large and very comfortable. The personal are knowledgeable about what the motel stands for. The breakfast is awesome! The location of the motel is close to shopping and restaurants. I would recommend it to anyone who wants to stay at a great motel!
Stayed 9 nights in Jul 2025

10/10 Excellent

Q

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is quite nice and I really liked the room and very comfortable bed. The hallway carpet looks terrible is my only negative.
Stayed 1 night in Jul 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, service was good, people was friendly
Stayed 2 nights in May 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jun 2025

2/10 Terrible

Shawn Christopher Green

Disliked: Cleanliness, staff & service, property conditions & facilities
Every morning we would come get breakfast the hotel associate was not friendly. Constantly acting as if us being there was inconvenient for her..
Stayed 12 nights in Jul 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the easy check in, clean lobby, beautiful pond, fountain in back, and cookies at the desk! All great touches to a lovely stay.
Stayed 1 night in May 2025

4/10 Poor

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The lack of service to our room And the change out of towels also trying to find someone to assist with the breakfast and any questions we had at the front counter was difficult to find anybody The hidden visa fees on the final bill was a surprise The overall facility was good, and the staff tried to make it right with the adjustment to the bill because of the lack of service to the room
Stayed 3 nights in Jul 2025

10/10 Excellent

Brandon Edgar Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great staff was attentive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the suite set up
Stayed 2 nights in Jun 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever! Clean rooms! Family friendly location! Easy to get to. Wonderful grounds and pool area! Would stay again!
Stayed 3 nights in May 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but clean and close to lots of restaurants and sites. Breakfast was niceand the staff were fantastic!
Stayed 4 nights in Apr 2025

10/10 Excellent

Lyle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
pool was almost green,inside property needs attention. rooms clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Trevino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, it was quiet area. And the rooms were super clean. Staff was also nice as well. And the pool was good as well. Would love to stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room layout was spacious and comfortable. The ownership is going to have to start investing into the property soon because things like doorways between bedroom and bathrooms (pocket doors) were rough on their tracks, the shower piping was noisy like a bad whistle, little things like that. But is was clean ans the staff waa friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jaaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay and pool was dirty.
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay!
Stayed 3 nights in Feb 2025

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast spread was excellent. There was a large variety to choose from.
Stayed 3 nights in May 2025

10/10 Excellent

Zoey

Liked: Staff & service, property conditions & facilities
such a great place!
Stayed 2 nights in Apr 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didn’t like is that they where croach In the kitchen cabinet and bathroom next day and the toilet wasn’t clean well
Stayed 3 nights in Jul 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Accommodated for my big family. Breakfast was good. Could not make coffee in my room there was no coffee cup to put the grounds in and one of our remotes were kinda broken for the tv. Otherwise it was clean, and perfect place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property and would recommendit
Stayed 2 nights in Mar 2025