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Hyatt Regency Phoenix

Photo gallery for Hyatt Regency Phoenix

Featured image
Outdoor pool, free pool cabanas, pool umbrellas
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hyatt Regency Phoenix

Hyatt Regency Phoenix

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
122 N 2nd St, Phoenix, AZ, 85004

Explore the area

  • Popular LocationPhoenix Convention Center3 min walk
  • Popular LocationTalking Stick Resort Arena5 min walk
  • Popular LocationArizona Science Center8 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive

Choose dates to view prices

About this area

Phoenix

Hyatt Regency Phoenix is located in Downtown Phoenix, a neighbourhood in Phoenix, and is in the city centre and near the airport. Herberger Theater Center and Phoenix Symphony Hall are cultural highlights, while Heritage Square is a notable landmark. Looking to enjoy an event or a match? See what's going on at Talking Stick Resort Arena or Chase Field. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking, hiking/biking trails and rock climbing. Guests appreciate the hotel's central location.

What's nearby

  • Herberger Theater Center - 2 min walk
  • Phoenix Symphony Hall - 2 min walk
  • Phoenix Convention Center - 3 min walk
  • Talking Stick Resort Arena - 5 min walk
  • Arizona Science Center - 8 min walk

Getting around

  • 3rd Street - Washington Station - 4 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • Compass Arizona Grill — 1 min walk
  • Market Cafe — 1 min walk
  • Majerles Sports Grill - 2 min walk
  • Bar Smith's Rooftop Lounge - 3 min walk
  • La Piazza Locale - 3 min walk

About this property

Hyatt Regency Phoenix

Family-friendly Phoenix hotel in Downtown Phoenix, near Herberger Theater Center
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 693 rooms provide conveniences such as fridges and coffee makers, plus iPod docking stations and flat-screen TVs with cable channels. Other amenities available to guests include WiFi, wired Internet and premium bedding. Weekly housekeeping is available.
Hyatt Regency Phoenix offers 693 forms of accommodation with iPod docking stations and video game consoles. Beds feature premium bedding. 55-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.00 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 26 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Breakfast available for a fee: USD 12-25 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per stay.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 12 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 5.00 per night (rates may vary)
  • Fee for in-room wired Internet: USD 15.95 per night (rates may vary)
  • Self-parking fee: USD 26 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover and Diners Club; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 752 out of 1301 reviews
5 - Excellent 58%
Rating 4 - Good. 353 out of 1301 reviews
4 - Good 27%
Rating 3 - Okay. 105 out of 1301 reviews
3 - Okay 8%
Rating 2 - Poor. 54 out of 1301 reviews
2 - Poor 4%
Rating 1 - Terrible. 37 out of 1301 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!
Stayed 1 night in Sep 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel will definitely be staying here again. The only issue I didn’t think it was detailed cleaned. Between the bathroom door there was a lot of dirt and hairs. The fridge was also not cold enough. Had to keep my baby’s milk in a cooler with ice instead.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One question I had was when we had house cleaning come through, everything was done except the beds. Is this policy? And, the place is really nice. Could use some color throughout, but we liked the layout. We didn’t like that when we wanted to do a late night swim/hot tub, we had to leave at 10:00 pm. Seems sorta early, especially since it wasn’t staffed. Worse than that, when we went back to our room to shower together, there was no hot water. Again. The water for the shower never seemed hot throughout our entire stay
Stayed 3 nights in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very spacious. Was very clean when I entered. Plenty of towels were provided. Very homey feel. The only thing I would recommend is that the B&B should offer a little more food selections.
Stayed 6 nights in Aug 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of downtown Phoenix, lots of food options within walking distance. Very clean.
Stayed 1 night in Sep 2021