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Hotel San Carlos - Downtown Convention Center

3.0 star property
Sports fans appreciate the proximity to Chase Field and Footprint Center, while everyone enjoys the restaurant at this downtown Phoenix hotel

Choose dates to view prices

Hotel San Carlos - Downtown Convention Center combines historic character with modern amenities in the heart of downtown. Travelers can take in city views from the rooftop terrace, work out any time in the 24-hour gym, or catch up on business in the dedicated business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$471
includes taxes & fees
18 Jan - 19 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Downtown Phoenix, a neighbourhood in Phoenix, Hotel San Carlos - Downtown Convention Center is near the airport and near a metro station. Phoenix Zoo is a popular attraction and the area's natural beauty can be seen at Tempe Town Lake and Camelback Mountain. Looking to enjoy an event or a match? See what's going on at Mortgage Matchup Center or Chase Field. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
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Map
202 N Central Ave, Phoenix, AZ, 85004

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.2 km
  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • Mortgage Matchup Center - 7 min walk - 0.6 km
  • Chase Field - 8 min walk - 0.8 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Jacy & Dakota's - ‬4 min walk
  • ‪Harumi Sushi - ‬3 min walk
  • ‪Valley Bar - ‬1 min walk
  • ‪Elevate at Renaissance Phoenix Downtown Hotel - ‬2 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel near Phoenix Convention Center
Located close to Mortgage Matchup Center and Chase Field, Hotel San Carlos - Downtown Convention Center provides a terrace, a 24-hour gym and a 24-hour business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a bar.
Other perks at this hotel include:
  • Multilingual staff, a 24-hour front desk and ATM/banking services
  • A gift shop, a vending machine and a lift
  • A porter/bellboy, a reception hall and 2 meeting rooms
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 129 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Is Hotel San Carlos - Downtown Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on 18 Jan 2026 start from AU$470.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos - Downtown Convention Center?

Checkout is at noon.

Where is Hotel San Carlos - Downtown Convention Center located?

Located in Downtown Phoenix, this historic hotel is within a 10-minute walk of Phoenix Convention Center and Mortgage Matchup Center. Chase Field and Grand Canyon University are also within 6 mi (10 km). Van Buren - Central Ave Station and Van Buren - 1st Ave Station are within a 5-minute walk.

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Reviews

Hotel San Carlos - Downtown Convention Center Reviews

7.6

Good

8.2

Cleanliness

7.4

Location

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 402 out of 1008 reviews
Rating 8 - Good. 246 out of 1008 reviews
Rating 6 - Okay. 162 out of 1008 reviews
Rating 4 - Poor. 110 out of 1008 reviews
Rating 2 - Terrible. 88 out of 1008 reviews

Reviews

10/10 Excellent

Josephine

Liked: Cleanliness, amenities, property conditions & facilities
Location and the charm of a bygone era. Staff, especially Tony, were great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness
Spotless room, excellent service, courteous and responsive front desk staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place. Great stay. Great location downtown with lots of food options and shopping nearby. Beautiful hotel. I wish the pool was open!
Stayed 2 nights in Dec 2025

8/10 Good

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the entire hotel quite nostalgic. Only gripes are the toilets are set a bit low and the shower water alternated between warm and really hot!
Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable stay! Definitely will stay there again on my next trip!
Stayed 1 night in Nov 2025

8/10 Good

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient if you use public transportation. Front desk offers free luggage storage after check out which is much appreciated for me. Wall is not sound approved, but heating is quiet and warm. Overall satisfaction.
Stayed 2 nights in Jan 2026

6/10 Okay

Kenn

Liked: Cleanliness
Room was in good condition, staff was good. We love old hotels like this, the bed band pillows could use a serious upgrade, old and hard to sleep on.
Stayed 1 night in Dec 2025

8/10 Good

Megan

Liked: Cleanliness, amenities
Staff was great and the restaurant in the hotel was absolutely delicious. Food and drinks! It’s an older hotel and the linen and rooms need a little updating. Plus the carpet has seen better days. But for the most part it was a cool spot for an adventure back in time! Plus central to a lot of spots for food and drinks. Great location in phoenix.
Stayed 1 night in Jan 2026

8/10 Good

Lauren

Liked: Cleanliness, staff & service
Disliked: Amenities
House-keeping and front desk were amazing. The rest of the hotel is, well, fine. Walls are remarkably thin (especially between bathrooms of adjacent rooms). I could write up an exact transcript of the podcast the next room's resident listened to. I would stay here again though; a good price is a good price.
Stayed 4 nights in Dec 2025

8/10 Good

REBECCA

Liked: Cleanliness, amenities, property conditions & facilities
Great front desk!! Lovely and authentic old hotel with nice room amenities and a great bed. It was small and quiet, but there was no temperature control in the room besides a ceiling fan and we were too warm. Would stay again.
Stayed 1 night in Dec 2025

6/10 Okay

Todd

Liked: Cleanliness, property conditions & facilities
If you want history and nostalgia 100% the staff was amazing! Function? Not so much
Stayed 4 nights in Dec 2025

10/10 Excellent

Emmett

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty if cold air
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique historical hotel. Safe and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Charlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming!

Super cool old vintage hotel with lots of character and stories. Lobby was gorgeous, staff was helpful, super close to the venue that we were going to. Will be staying again!
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, stayed in the Clack Gable room, great room! Cool Irish Pub next door
Stayed 1 night in Sep 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfy room. Super friendly staff. Restaurant was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and clean rooms
Stayed 2 nights in Sep 2025

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort
Not a bad property. Centrally located and basic.
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were amazing. Will stay in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice to stay in. Although the pool was closed we still had a good time and would love to stay here again
Stayed 3 nights in Jul 2025

10/10 Excellent

Indigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made to feel welcome; staff helpful but not solicitous--facility clean and attended. Felt at ease. Only a few blocks to the Symphony Hall. This is my 3rd visit, and I will be back! Enjoy the easy elegance.
Stayed 2 nights in Sep 2025

8/10 Good

Solymar

Liked: Cleanliness, staff & service, amenities
Old and historic building with great staff
Stayed 2 nights in Jul 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was awesome, very walkable and good dining options. It is an historic hotel, and they don't hide that fact. No modern updates. If did feel that even though some remodeling could be done, it was clean. Had drinks in the Mexican restaurant onsite, cool place and great salsa. Probably should have had dinner there but didn't. Only downfall is I couldn't get the shower to work.
Stayed 1 night in Oct 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, amenities
Very unique historic property that I have fairly regularly visited. Ladies at the front desk aren’t always the most friendly and somewhat abrasive. The amenities are pretty much non existent (don’t even ask about the pool) but the cool factor of the property combined with low rates keeps me coming back.
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cute and comfortable. The restaurant downstars was tight, but the foid was good. I did not like that there wasnt available parking or that they dont valudate parking.
Stayed 1 night in Sep 2025