Waterloo Holidays from AU$3,224

Perfect

When we checked in, Arusha at the front desk was very welcoming and nice. She answered all our questions, accommodated our requests, and did her best to make our stay at their property relaxing and exciting. We’re so glad with our experience at the Blue Mountain Resort. One thing could be improved is the WiFi connection, it was so poor that we didn’t have reliable access to the net.

In 216 Arlberg. We arrived to discover a flood in the basement room but management had maintenance arrive quickly with fans. The Ac above the patio leaks badly. We couldn’t use it. The fridge door upstairs wouldn’t stay closed. We had to stick something in the door handles to keep it closed. Lastly a huge wasp nest was right outside in the large tree. We had the next unit at 218 and walked under the nest multiple times during the stay. Staff was great to respond quickly to The flood and bringing missing items. The kitchen had no dish towels in the kitchen. Unit 218 only had like 5 spoons? Which seems really low in comparison to the forks and knives.