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"The room was terrible. No bath towels provided, had to go to reception to get some. Something crawled over us in the night, turned the light on to find cockroaches crawling over the floor. Long black hair through the linen, even the extra blanket had cigarette burns.. a years worth of dust under the bed, no shampoo or conditioner provided. Spider cobwebs in the bathroom, the balcony was covered in moss and was slippery (unusable). We were only there for one night, stop over from our honeymoon before our next flight home. Did not get any sleep at all. We provided feedback to the staff in the morning and left. Will not be coming back !"

"Clean room. Excellent location. Will return. "

"Shower very narrow could hardly turn around in it you need to turn the heating up in the corridors , way too cold no extra blankets in room"

"All of the staff were really friendly that I spoke to & they also checked in throughout my stay to see if there was anything else I needed. The hotel is centrally located in the CBD and was easy to get to. Inside the room felt spacious, it was clean & the fridge had room to put things in. The pool area had lots of space to relax & was well maintained. "

"If you would like to be financially scammed, this is the hotel for you. They couldn't handle basic math regarding the damage deposit and put on false restaurant charges as well. It took 4 interactions for them to give back nearly all of the money. Stay anywhere else, this place isn't worth the headache."

"From Arrival to Departure everything and everyone was excellent. The room was fantastic. The staff were friendly and helpful. I would highly recommend the W at Brisbane. "

"The breakfast was fantastic! We had a room with a private bathroom and with AC. It was a beautiful room. The market was right outside. The park across the street was a real treat! We saw lots of big bats at the park. We arrived very early, having not slept on the plane from the USA. Our room was ready quickly and we went and slept. There were places to eat nearby. A great hotel!"

"good bar"

"No housekeeping, run out toilet paper. Outside of that we were very happy. "