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"My sockets in my room did not work I call you have someone come to check and nobody showed up so we had nothing to charge our phones. The microwave wasn’t working cause it couldn’t be plugged up. "

"definelly great place to stay. Highly Recommended Staff ver helpful. Breakfast nice."

"thank you"

"If you're booking a special room through a third-party platform, be sure! Definitely call the hotel staff.Since I was traveling with my baby, I booked a large bed accessible room a month in advance. We got there a bit late that night and the front desk didn't tell us anything and just assigned us a regular room. Because the smoke alarm went off that night, everyone had to go outside and wait. When it was over, I asked about my room type and whether I could get a different room the next day. Unfortunately, the room type information wasn't shown on the order, so I couldn't show it to the front desk staff. The girl told me I only booked a standard room and couldn't switch rooms for me.Later that night, I contacted the platform customer service again to confirm my room type, and they also helped me call the front desk to ask.It's just that the girl said even if we book a disability-accessible room, we might still get a regular room, and regular room guests might get a disability-accessible room. That doesn't sit well with me - what's the point of booking my specific room type in advance then? Is the management that chaotic?Luckily, another front desk lady was working the next day and explained to me that they can't see the room types on third-party platforms, so you definitely need to book through their official website.Finally they helped me get a wheelchair-accessible double bed and added a small bed so we could make a bunk bed.I'm so grateful for their help and effort"

"Very clean room, great water pressure in the shower, super nice staff, and very satisfying breakfast offerings, convenient to downtown New Paltz!"

"Convenient and serviceable. Old fixtures in bathrooms - Should be updated. Broken equipment left laying around. Carpet at doors is torn and lifting."

"I loved my stay here"

"Very clean very friendly great breakfast"

"Very clean,and was convenient for me and my family i do recommend"