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Reviews of West End Guest House

4 out of 5
West End Guest House
282 High Street, Elgin, Scotland

Reviews

9.8

Exceptional

Rating 10 - Excellent. 46 out of 55 reviews" "
Rating 8 - Good. 9 out of 55 reviews" "
Rating 6 - Okay. 0 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place very friendly and a really good breakfast. Hopefully see you again soon
Stayed 1 night in Dec 2023
Response from Ross on 13 Dec 2023
Many thanks. We appreciate your kind comments and hope to see you back in the future.

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking in to town for evening.food. First class service. Breakfast fantastic.
Stayed 1 night in Nov 2023
Response from Ross on 5 Dec 2023
Many thanks. We're pleased you had great stay.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ross on 16 Oct 2023
Thanks for taking the time to leave a review. We were delighted with the very kind words you left in our guest book.

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a very warm welcome. Everything about the property was clean and well furnished.. The breakfast was excellent.
Stayed 1 night in Sep 2023
Response from Ross on 2 Oct 2023
Many thanks. It's great to know we're on the right track and glad you had a wonderful stay.

10/10 Excellent

Helena

Stayed 1 night in Sep 2023
Response from Ross on 2 Oct 2023
Thanks for leaving a great review.

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ross on 18 Sept 2023
Glad you had great stay.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay thank you.
Stayed 2 nights in Sep 2023
Response from Ross on 18 Sept 2023
Many thanks.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great housekeeping, guests are made to feel welcome and respected.
Stayed 2 nights in Aug 2023
Response from Ross on 6 Sept 2023
Many thanks for your kind words. We're glad you had a great stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WEST END STAY- AUGUST 2023
Stay was pleasant and Ross and Blair very helpful. If travelling for pleasure breakfast window finished a bit early. Find yourself ready to go out for the day before 9.00am which is too early for anything to be open.
Stayed 3 nights in Aug 2023
Response from Ross on 11 Aug 2023
We’re glad you had a pleasant stay. In our guest book you commented ‘everything perfect’ so the comments here are a bit surprising. Our breakfast times are clearly indicated online and in confirmation details - we run a small b&b and not a full service hotel. To clarify for others, there is no requirement to leave before 9am.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hosts where nice and welcoming
Stayed 1 night in Aug 2023
Response from Ross on 10 Aug 2023
Thanks for your comments. We are delighted you had great stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Ross on 5 July 2023
This is always good to see.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Ross on 7 Mar 2023
Many thanks, we're glad you had a great stay.

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable fresh room with tasty breakfast - hosts are friendly an plenty of car parking - Value for money and stress free
Stayed 1 night in Aug 2022
Response from Ross on 7 Sept 2022
Many thanks, we're glad you had such a great stay.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Ross on 18 July 2022
It's always good to know that we are getting it right. We are just a wee b&b wanting to do that well.

10/10 Excellent

Asher Harrison Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent guest house!
Excellent guest house - my room was the standard of a 4 star hotel. The guest house is fairly centrally located within 15 minute walk from most of the sights and central Elgin. Breakfast was excellent. Blair was extremely helpful and friendly - I would certainly stay again!
Stayed 1 night in Feb 2022
Response from Ross on 26 Apr 2022
Thanks for your kind comments, we are pleased you had such good stay with us.

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Lovely stay at b&b. Very friendly and welcoming with a fantastic breakfast and comfy bed.
Stayed 1 night in Jan 2022
Response from Ross on 22 Jan 2022
Thanks for your kind words. We hope to see you again soon.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended.
Stayed two nights on family business. Very clean and comfortable. Fantastic breakfast, nice and hot, excellent quality and cooked to perfection. I would certainly recommend this guest house.
Stayed 2 nights in Nov 2021
Response from Ross on 6 Dec 2021
Thanks for your kind comments, we are pleased you had such a comfortable stay with us.

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind and Comfortable
Blair and Ross are gracious hosts. They were just right in being present. We were traveling urgently from overseas for a family funeral so our circumstances were difficult. They offered us extra time to rest and everything was quiet and comfortable. The breakfast was delicious and healthy with fresh fruit and several selections for various tastes. we recommend this house to any who value a quiet beautiful stay.
Stayed 2 nights in Oct 2021
Response from Ross on 23 Nov 2021
Thanks for the kind comments. We are pleased we were able to make your stay with us as pleasant as possible.

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Room 5. 2 nights. Secure parking. Comfortable bed and nice room. Clean. Staff fantastic. Heating no fan. Good Wi-Fi. Very good breakfast order night beforehand. Tea coffee hot chocolate and biscuit. No fridge. Close to town and walks. Covid aware would definitely stay again
Stayed 2 nights in Sep 2021
Response from Ross on 31 Oct 2021
Many thanks, we're pleased you had such a good stay. ps (no fridge advertised for the room.)

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is ideal for visiting the centre of Elgin and easily accessible . Room had everything I needed and was warm with plenty of tea and coffee options Bed comfy and slept well Breakfast tasty with quality food and served quickly Will stay again when next in area
Stayed 1 night in Oct 2021
Response from Ross on 27 Oct 2021
Thank you.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic stay Owners friendly and welcoming Guest House top quality with an excellent breakfast Cannot fault the place
Stayed 2 nights in Oct 2021
Response from Ross on 27 Oct 2021
Thanks for your kind words - much appreciated.

10/10 Excellent

steven

Stayed 1 night in Sep 2021
Response from Ross on 27 Sept 2021
many thanks, we're pleased you had a superb stay with us.

10/10 Excellent

STUART

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable rooms with great breakfast. Would stay again next time in the area for business.
Stayed 1 night in Sep 2021
Response from Ross on 27 Sept 2021
We're so pleased you had a wonderful stay with us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice B&B, with welcoming hosts. Room was clean and well-appointed, with a good en-suite. Lovely breakfasts. Good location just a few minutes from the centre of town. Would definitely stay here again next time I visit Elgin
Stayed 3 nights in Aug 2021
Response from Ross on 27 Sept 2021
Many thanks, it's great you had such a good stay and thanks for sharing that.

10/10 Excellent

Ross

Stayed 2 nights in Jul 2021
Response from Ross on 19 July 2021
Thanks for staying with us and for taking the time to leave a review. We are pleased you had such a good stay.

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reak 5 star*****
Great place to stay, great staff, fantastic breakfast *****, I would definitely go back with my wife and children.
Stayed 1 night in Jul 2020
Response from Ross on 23 Aug 2020
Thanks for you feedback. We are pleased that you had such a good stay with us.

10/10 Excellent

Struan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was spot on couldn’t recommend highly enough
Stayed 4 nights in Jul 2020
Response from Ross on 23 Aug 2020
Thanks for you feedback Struan. We are delighted that you had such a god stay with us and hope to see you again.

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really felt spoilt on this visit. Lovely warm rooms with a proper coffee maker as well as a kettle. Breakfast was just the ticket.
Stayed 2 nights in Mar 2020
Response from Ross on 24 Mar 2020
Many thanks, much appreciated.

10/10 Excellent

troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Ross on 27 Jan 2020
Many thanks.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room. Spacious and nice in room facilities. Handy for town centre. Plenty of parking
Stayed 1 night in Jan 2020
Response from Ross on 25 Jan 2020
Thanks for the great feedback.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Ross on 25 Jan 2020
Its always good to know our guests had a great stay.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly meeting and service from the owners.
Stayed 1 night in Oct 2019
Response from Ross on 29 Oct 2019
Many thanks.

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleased overnight stay booked late in day pleasantly surprised very welcoming host large secure car park at rear very good breakfast,would stay again .
Stayed 1 night in Oct 2019
Response from Ross on 29 Oct 2019
Many thanks.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Guest House with the most comfortable ever in a hotel or guest house
Stayed 1 night in Oct 2019
Response from Ross on 29 Oct 2019
Many thanks - so glad you had a very comfortable bed.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Ross on 9 Oct 2019
Thanks.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a very up market part of the town. The high street was within a ten minute walk. The Cathedral and all of the places of interest are within walking distance.
Stayed 2 nights in Aug 2019
Response from Ross on 28 Aug 2019
Many thanks.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, food, hosts, bed. Short walk to old cathedral and gardens
Stayed 1 night in Jun 2019
Response from Ross on 30 June 2019
Thank you.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Wir haben den kurzen Aufenthalt sehr genossen. Das Zimmer war schön, sauber, das Frühstück ausgezeichnet und Blair und Ross sehr nett und hilfsbereit.
Stayed 2 nights in Jun 2019
Response from Ross on 30 June 2019
Many thanks.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Ross on 13 June 2019
Thank you.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Beautiful, friendly accommodation - Very welcoming hosts.
Stayed 1 night in Jun 2019
Response from Ross on 11 June 2019
Many thanks. We are glad you enjoyed your stay with us.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us very welcome and the Guest House was very clean with great food . The room had everything you need and lovely and warm, Good WiFI It is central for shops and bars, We will certainly recommend the WestEnd Guest House to everyone, Thank You Blair and Ross,
Stayed 2 nights in Apr 2019
Response from Ross on 15 Apr 2019
Thanks for taking the time to leave a review. We’re pleased you had a good stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing was too much trouble,the property was keep up to a very high standard, every thing was very good, recommendable
Stayed 1 night in Mar 2019
Response from Ross on 31 Mar 2019
Many thanks for your kind words.

8/10 Good

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Ross on 21 Mar 2019
Thank you. Glad you had a good stay.

8/10 Good

Sprogsitter, Wooburn Green

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely traditional B&B. Clean & tidy. Warm, welcoming and centrally located. Great breakfast cooked fresh in the morning. Great communication with the owners.
Stayed 1 night in Feb 2019
Response from Ross on 20 Feb 2019
Thank you for your very positive feedback, and we are glad you enjoyed your stay with us.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Ross on 20 Feb 2019
Thank you.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
I stayed here for 2 nights whilst working in the area. Good choice at breakfast with fresh fruit. Clean, comfortable room, good shower and like the proper coffee machine. Easy parking and can walk into town centre quickly for something to eat. Very reasonably priced.Small TV.
Stayed 1 night in Jan 2019
Response from Ross on 20 Feb 2019
Many thanks for your feedback and we are glad you had a good stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend this lovely big house on main road very close to the centre of Elgin with 2 excellent Hosts. We recently stayed 4 nights whilst up visiting family and had a big comfortable King room , spotlessly clean with coffee machine, kettle, and a good supply of teas, coffee etc. There were 2 chairs and big flat screen tv, ideal for relaxing after a busy day. Breakfast was first class, pre ordered the night before and was presented freshly cooked and piping hot.
Stayed 4 nights in Jan 2019
Response from Ross on 30 Jan 2019
Many thanks. We’re pleased you had a good stay.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 Night stay
Very nice place. Would stay here again.Handy for me working locally.Good shower , small TV.
Stayed 1 night in Jan 2019
Response from Ross on 30 Jan 2019
Many thanks Mark. Hope to see you again.

10/10 Excellent

Dianne, Inverness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West End Guest House was amazing. The host was lovely and the room was beautiful and provided everything anyone could imagine including a coffee machine. Beautiful and clean and the breakfast was absolutely fabulous including my husband's fabourite porridge! Friendly, clean and very comfortable.
Stayed 1 night in Dec 2018
Response from Ross on 7 Jan 2019
Thank you for the kind comments. I’m glad you had such a good stay with us.