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"Clean room and nice hotel"

"Breakfast was very good and fresh! The dinner offerings left me wanting. Not much variety - very limited. The bar was clean, staff were readily available, but selections were very limited and uninspired. The rooms were very clean, modern and well appointed. An option I would like to have seen would be the availability of a small refrigerator."

"Very good rooms and good service"

"The room was lovely well decorated and clean. I was worried after reading some of the reviews but found absolutely nothing wrong. The staff were very friendly and helpful. I stayed in room 245. "

"Staff (all) excellent and courteous throughout our stay. Room spotless with views across city. Very quiet bearing in mind positioning Broad Street "

"Everything was all good, thank you. The experience was smooth and pleasant from start to finish. Communication was clear, service was prompt, and everything met expectations. I appreciate the professionalism and care shown throughout. Overall, I am very satisfied and would not hesitate to recommend it to others."

"Mia on reception was a credit to the hotel. She did her job very well. The restaurant manager was also very welcoming and professional whilst undertaking his duties. We have stayed at the hotel over a number of years and will continue to do so. Well done!"

"The staff make all the difference. Certainly staying agoin on our next visist to Birmingham."

"Clean room, friendly staff. Overall pleased. "