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"Lovely staff, great location and a well designed room. "

"Room and staff lovely"

"I stayed here to visit my son at Birmingham University. The hotel was just fantastic. The room was so clean and welcoming and spacious too. I was wowed when I walked in. The shower was hot and powerful and I had a couple of the best nights sleep in the double bed all to myself. I didn't eat at the hotel, but the tea and coffee facilities in the room were great. Coffee bags rather than granules and decaf tea bags too. I was so impressed with this hotel, even though it was a short 2 night stay. I wish that it had been for longer! It is also only a 12 min ish walk to the train station to get in to the city centre. All round excellent. I will be back!"

"You always stay at the same hotel every year because we like the friending us of the staff to help from the staff"

"The kocation, staff, and spa all excellent "

"Room was clean, bed was super comfy, only thing missing is air con as I hate being warm but, I didn’t take away from anything! It was so beautiful, the facilities were amazing too! Was a great first stay, would 100% come back! Staff were friendly too!"

"The staff at the hotel were friendly and helpful. The hotel was easy to find and had onsite parking. The room was comfortable and clean. We stayed for 3 nights and enjoyed every moment. The breakfast was well organised with plenty of choice and the cooked breakfast was cooked to order on week days but help yourself buffet on the weekend though this was kept warm and well replenished. There is a good pool with sauna and steam room which we made full use of. The hotel is in a good location by the river with a 5 minute walk over the bridge to the town centre. The Christmas lights were on and everywhere looked spectacular. Our first real visit to the town having previously only having a brief stopover on our way through. Looking forward to our next visit. "

"Great accommodation,three of us stayed in an apartment. Very warm and comfortable with all the facilities you would expect. Beds very comfortable too. "

"The room was spotless, the staff seemed courteous "