expedia

Photo gallery

Featured image
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Guest reviews

4.1/5 Very Good
641 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Business Services
  • Bar
  • Laundry

Map

Explore the area

Popular LocationEveryman Theatre10 min walk
Popular LocationPittville Park10 min walk
Popular LocationPitville Pump Room14 min walk
AirportGloucester (GLO-Gloucestershire)18 min drive

Choose dates to view prices

  • Standard Room

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 2
    More detailsStandard Room
  • Room, 1 Double Bed with Sofa bed, Non Smoking (With Sofa Bed)

    4.5/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 4
    More detailsRoom, 1 Double Bed with Sofa bed, Non Smoking (With Sofa Bed)
  • Room, 2 Single Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 2
    More detailsRoom, 2 Single Beds, Non Smoking

About this area

Cheltenham

Located in Cheltenham, Holiday Inn Express Cheltenham is in the city centre and near a train station. Cheltenham Town Hall and Tewkesbury Abbey are notable landmarks, and travellers looking to shop may want to visit Gloucester Docks and Gloucester Quays. Looking to enjoy an event or a match while in town? See what's going on at Cheltenham Racecourse. Spend some time exploring the area's activities, including outlet shopping. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Everyman Theatre - 10 min walk
  • Pittville Park - 10 min walk
  • Cheltenham Town Hall - 13 min walk
  • Imperial Gardens - 14 min walk
  • Pitville Pump Room - 14 min walk

Getting around

  • Cheltenham Spa Station - 3 min drive
  • Birmingham (BHX) - 58 min drive

Restaurants

  • Great Room — 1 min walk
  • Wan Delight - 1 min walk
  • Salt & Vinegar - 2 min walk
  • Babel - 2 min walk
  • Harvester - 3 min walk

About this property

Holiday Inn Express Cheltenham

3-star hotel near Cheltenham Town Hall
A bar/lounge, a coffee shop/café and a 24-hour business centre are available at this hotel. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, concierge services and dry cleaning. All rooms are soundproofed and offer free WiFi and free newspapers. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include coffee makers and electric kettles.
Holiday Inn Express Cheltenham offers 132 forms of accommodation with a safe and free newspapers. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Return airport shuttle (surcharge)

Food and drink

Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
1 coffee shop/cafe
1 bar

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken

Bulgarian
English
Hungarian
Polish
Portuguese
Russian
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Linens
Pillow menu

Bathroom

Hairdryer
Shower
Towels

Entertainment

26-inch TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Electric kettle

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board (on request)
Local maps
Phone
Restaurant dining guide
Safe
Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast and dinner.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • The property affirms that it follows sanitisation practices of Way of Clean (IHG) guidelines.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Cheltenham Hotel
Holiday Inn Express Cheltenham
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Holiday Inn Express Cheltenham Hotel Cheltenham

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express Cheltenham and receive a full refund?
Yes, Holiday Inn Express Cheltenham offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Cheltenham cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Holiday Inn Express Cheltenham doesn't offer parking.
What time is check-in at Holiday Inn Express Cheltenham?
Check-in is from 3:00 PM to anytime.
What time is check-out at Holiday Inn Express Cheltenham?
Checkout is at 11 AM.
Does Holiday Inn Express Cheltenham provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in the heart of Cheltenham, this hotel is within 1 mi (2 km) of Cheltenham Town Hall, Cheltenham Racecourse and University of Gloucestershire. Cheltenham General Hospital and Tewkesbury Abbey are also within 9 mi (15 km). Cheltenham Spa Station is 26 minutes by foot.

Guest reviews

Overall score and ratings for Holiday Inn Express Cheltenham

4.1
Very Good
5 - Excellent
233
4 - Good
289
3 - Okay
79
2 - Mediocre
30
1 - Poor
10
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.2
Property condition

1/5

  • Liked: Amenities
  • Disliked: Staff & service, property conditions & facilities

Hottest week of the year and air-conditioning wasn't working in the room. L reported it several times and they said not to worry they would get maintenance man to fix it. Finally when I mentioned it again as I checked out, they said that other people had reported the same experience. To be fair, I have often stayed in this particular hotel over several years with no issue. It's a great location for the races.

Stayed 3 nights in Jun 2020

1/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

I didn’t like the fact that we had power cut it was hot and I was sweating couldn’t sleep and I have to take my shower in the dark. And wear my clothes uniron teribble experience.

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay

my stay at Holiday inn Express Cheltenham was an excellent experience. the staff were warm and welcoming and the note left by the cleaners was a very nice touch. Highly recommended

Stayed 1 night in Feb 2020