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Holiday Inn Express Cheltenham

Photo gallery for Holiday Inn Express Cheltenham

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In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Holiday Inn Express Cheltenham

Holiday Inn Express Cheltenham

3 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
Dunalley Street, Cheltenham, England

Explore the area

  • Popular LocationHolst Birthplace Museum4 min walk
  • Popular LocationCheltenham Town Hall13 min walk
  • Popular LocationPitville Pump Room14 min walk
  • AirportGloucester (GLO-Gloucestershire)18 min drive

Choose dates to view prices

About this area

Cheltenham

Located in Cheltenham, Holiday Inn Express Cheltenham is in the city centre and near a train station. Cheltenham Town Hall and Tewkesbury Abbey are notable landmarks, and travellers looking to shop may want to visit Gloucester Docks and Gloucester Quays. Looking to enjoy an event or a match while in town? See what's going on at Cheltenham Racecourse. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.

What's nearby

  • Holst Birthplace Museum - 4 min walk
  • Everyman Theatre - 10 min walk
  • Pittville Park - 10 min walk
  • Cheltenham Town Hall - 13 min walk
  • Pitville Pump Room - 14 min walk

Getting around

  • Cheltenham Spa Station - 3 min drive
  • Birmingham Airport (BHX) - 58 min drive

Restaurants

  • Great Room — 1 min walk
  • School House Café - 2 min walk
  • The Coconut Tree - 3 min walk
  • Prithvi - 5 min walk
  • Storyteller - 5 min walk

About this property

Holiday Inn Express Cheltenham

3-star hotel near Cheltenham Town Hall
A bar/lounge, a coffee shop/café and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business centre, a conference centre and concierge services are on-site. All rooms are soundproofed and offer free WiFi and free newspapers. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include coffee makers and electric kettles.
Holiday Inn Express Cheltenham offers 132 forms of accommodation with a safe and free newspapers. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a shower and hairdryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 14 per day; discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Bulgarian
  • Chinese
  • English
  • Hungarian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 26-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The property is closed between 22 March and 10 May.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: GBP 90.00 (one-way)
  • Nearby parking fee: GBP 14 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cheltenham Holiday Inn Express
Holiday Inn Express Cheltenham
Holiday Inn Express Hotel Cheltenham
Cheltenham Holiday Inn
Holiday Inn Cheltenham
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Express Cheltenham Hotel
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Express Cheltenham Cheltenham
Holiday Inn Express Cheltenham Hotel
Holiday Inn Express Cheltenham Cheltenham
Holiday Inn Express Cheltenham an IHG Hotel
Holiday Inn Express Cheltenham Hotel Cheltenham

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 256 out of 695 reviews
5 - Excellent 37%
Rating 4 - Good. 311 out of 695 reviews
4 - Good 45%
Rating 3 - Okay. 82 out of 695 reviews
3 - Okay 12%
Rating 2 - Poor. 34 out of 695 reviews
2 - Poor 5%
Rating 1 - Terrible. 12 out of 695 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel location very convenient for Cheltenham Town and Banks & personal services. Good selection of walking distance Restaurants and Coffee Shops try Regent Street area. Strongly recommend the Thai Emerald very good traditional Thai menu And the food very attractive presentation. The Restaurant has exceptionally old style Thai classical wooden carvings imported As originals directly from Thailand they Create a lovely restaurant atmosphere a Real pleasure to enjoy Thai quality food In these very relaxed surroundings. Well worth booking a table and enjoying The Thai meal experience.
Stayed 4 nights in Jun 2021

2/5 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1. The external windows badly need cleaning Not cleaned last two months; 2. The Four Silver Birch Trees in the Court Yard urgently need trimming back They block the view from the lower Rooms; 3. Toilet Loo Paper v poor thin quality A big COVID spread risk to the Hotel Staff and Guests. COVID virus present In Poo toilet motions so can be trans- mitted by hand in to door handles. Need to improve toilet paper thickness. 4. Very good HoT cooked breakfast 5. Great location for Cheltenham Town
Stayed 3 nights in Jun 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property for an overnight stay
Stayed 1 night in Jun 2021

4/5 Good

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff very cooperative and helpful I required to change room to extend my stay the transfer plans well co
Stayed 1 night in Jun 2021