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Reviews of Primelodge Doncaster

3 out of 5
Primelodge Doncaster
Ten Pound Walk, Doncaster, England

Reviews

7.2

Good

Rating 10 - Excellent. 75 out of 290 reviews" "
Rating 8 - Good. 105 out of 290 reviews" "
Rating 6 - Okay. 48 out of 290 reviews" "
Rating 4 - Poor. 25 out of 290 reviews" "
Rating 2 - Terrible. 37 out of 290 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Olafs

Travelled with group
Liked: Staff & service, amenities
Good option when saving, a bit run down, owner should think of proper refurbishment. Otherwise good parking and staff. Would be good if there was kitchen for good warm breakfast and dinner, but still good option continental.
Stayed 3 nights in May 2024

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
Only there for 1 night. As i has had a do goto. Good room. People there nice etc.
Stayed 1 night in Mar 2024
Response from Reception on 16 Apr 2024
Thank you

6/10 Okay

john

Felt a bit uneasy leaving my credit card and also my pin Apart from that enjoy staying there when in Doncaster
Stayed 1 night in Feb 2024
Response from Reception on 18 Feb 2024
Thank you for your feedback. The taking of details is a precautionary measure in case of damages which we do with all guest if they have paid through a travel agent.

10/10 Excellent

Thomas William

Liked: Staff & service, amenities, property conditions & facilities
Stayed for 2 nights and it was very good.
Stayed 2 nights in Jan 2024
Response from Reception on 18 Feb 2024
Thank you. we hope to see you soon.

10/10 Excellent

john

Liked: Amenities
Very good staff Great bed Would return in a heartbeat
Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Stayed 1 night in Nov 2023

6/10 Okay

Paul

Stayed 1 night in Nov 2023

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was noisy and the people staying were dodgy it was like a bail hostel had 2 security in foyer in case of trouble
Stayed 2 nights in Nov 2023
Response from Reception on 16 Nov 2023
Thank you.

6/10 Okay

Denice

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is a hotel where the council puts homeless people. Where there's no respect for paying customers. We had people running up and down the stairs, shouting at all hours of the night. Shady residents hanging around outside the hotel drinking alcohol
Stayed 2 nights in Oct 2023
Response from Reception on 16 Nov 2023
Thank you

10/10 Excellent

David

Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Cameron

Stayed 3 nights in Oct 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Samuel

Stayed 1 night in Oct 2023
Response from Reception on 16 Nov 2023
Thank you

10/10 Excellent

Katie

Stayed 3 nights in Oct 2023
Response from Reception on 16 Nov 2023
Thank you

10/10 Excellent

Phil

Stayed 1 night in Oct 2023

10/10 Excellent

Philip

Stayed 2 nights in Sep 2023

6/10 Okay

chris

Stayed 2 nights in Sep 2023

10/10 Excellent

Maureen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Potential
Hotel Staff have been the friendliest, I’ve ever come across. So helpful..Helped make our 2 night stay a great experience. The 2 security guards, 1 daytime the other nighttime, helped my friends & i with directions, advice on restaurants This Hotel has so much potential, I would return again for the staff alone. The cleanliness of the hotel rooms though..was very poor. Bedrooms - Beds were clean & of a high standard, wardrobe, dresser clean & looked new, but…let down by the Unclean dirty floors, thick ground in dirt. Windows had Cobwebs, broken curtain rod Bathrooms - Unclean, showers cubicle unclean ground in dirty & broken, shower drainage blocked, flooded the bathroom, floors ground in dirt, sink & taps dirty. As 1 of my friends said, Spider-Man had previously stayed because there was Hand & foot marks all over the Walls. We booked 4 rooms, we had 3 ground floor rooms & 1 on the second floor for a 2 night stay. We looked beyond this & saw only the Potential with great staff. We didn’t complain to staff because we only had 2 nights & didn’t want to waste our time negatively. So the staff were not able to rectify the situation We enjoyed our stay despite this. Hoping our criticism is taken positively because the issues I’ve mentioned can be easily rectified.. and we wish the staff nothing but the best
Stayed 1 night in Sep 2023
Response from Reception on 18 Sept 2023
Thank you for your review. All the issues you raised we will sort them out. we look forward to see you all again soon.

8/10 Good

Lesley

Liked: Cleanliness, staff & service, room comfort
Hotel was clean, staff were friendly and very helpful. Only downside of our stay was the fight that happened with other hotel guests on the Saturday night/ Sunday morning.
Stayed 2 nights in Sep 2023
Response from Reception on 7 Sept 2023
Thank you

8/10 Good

Steve

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit noisy in upstairs corridor Tuesday night. Other than that a decent stay. Would have rooms 205 and 208 again
Stayed 2 nights in Aug 2023
Response from Reception on 7 Sept 2023
Thank you, we will make sure we put you in them rooms again.

4/10 Poor

Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Avoid if possible
Hotel receptionist (Gemma?) was very nice and helpful. However the hotel and rooms are old, dated and quite dirty. Would not recommend staying there for any other purpose other than sleep for a few hours. No bar or food available.
Stayed 1 night in Aug 2023
Response from Reception on 31 Aug 2023
Thank you for your review. Our bar is open from midday until 10pm at night, unfortunately we do not advertise food available but we do have a selection of numbers for takeaways.

10/10 Excellent

Joanne Alice

Stayed 1 night in Aug 2023
Response from Reception on 31 Aug 2023
Thank you for your review.

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primelodge
It's a low cast hotel but is well placed for the town and the races and cost effective
Stayed 1 night in Aug 2023
Response from Manager on 31 Aug 2023
Thank you for your review.

8/10 Good

Steve

Business traveller, Travelled with group
Served a purpose for work
Stayed 2 nights in Aug 2023
Response from Manager on 31 Aug 2023
Thank you for your feedback.

4/10 Poor

arbab

Stayed 1 night in Aug 2023

4/10 Poor

Kelly

Travelled with family and small children
Disliked: Amenities
Dirty stained mugs, stains on the bedding and the toilet wasn’t fixed to the floor properly. Holes in the walls and a massive lump of metal sticking out in the double bed. Rubbish nights sleep. Staff were nice, though.
Stayed 1 night in Jul 2023

8/10 Good

Steve

Business traveller, Travelled with group
Stayed a few times now. Always serves the purpose I need
Stayed 1 night in Jul 2023
Response from Manager on 28 July 2023
Thank you

2/10 Terrible

Christine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime’Dodge’ Doncaster
Unless your company force you to stay here …don’t !! Especially if you are a female traveler. Not that I had any untoward advances you understand but this is a contractor hotel and a really poor one at that. My husband is a contractor and even he would struggle ro stay here. First room felt like a prison cell as no window. Ok I did ask for a ground floor room but this must have been the only single but there was no way I could stay in a cupboard with no natural light for 3 nights. Asked to be moved and I was to the first floor , marginally better at least it had a window . Receptionist wasn’t very smiley , friendly although the female security guard was (yes, security guard need I say more!). Look it’s not the staffs fault they must get fed up with the negative comments about the place but if you can afford more then go for it ..
Stayed 2 nights in Jul 2023
Response from Reception on 28 July 2023
Thank you for your review.I am sorry you had such an awful experience with us,

8/10 Good

Steve

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Shower did not drain well in bathroom. Have stayed in a different room and not had the problem. Could only get limited channels on tv. No BBC or ITV channels
Stayed 3 nights in Jul 2023
Response from Manager on 24 July 2023
Thank you, we will look into the issues that you told us about.

8/10 Good

haughton

Stayed 1 night in Jun 2023
Response from Reception on 24 July 2023
Thank you

8/10 Good

Steve

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Only stayed one night but was pleasant enough for what we needed
Stayed 1 night in Jun 2023
Response from Reception on 24 July 2023
Thank you

8/10 Good

Kelly

Stayed 1 night in Jun 2023
Response from Reception on 24 July 2023
Thank you

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed a few times before and it has always been fine for me. It is clean and functional and does the job. Reception staff have always been friendly and helpful. Not in the town centre but not the centre is easily walkable. The hotel offers very good value.
Stayed 2 nights in Jun 2023
Response from Manager on 19 June 2023
Thank you. We look forward to seeing you again.

10/10 Excellent

Joseph

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Fair play
Paid £35 for one night, staff were really nice, and helpful and allowed us to check in earlier for the races. The room was good enough for the price, comfy beds, hot powerful showers and the WiFi worked really well. Would stay again for the price.
Stayed 1 night in Jun 2023
Response from Manager on 12 June 2023
Thank you. We look forward to seeing you again.

10/10 Excellent

john

Stayed 1 night in Jun 2023
Response from Reception on 3 June 2023
Thank you for your score.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
From the outside it kinda looks like one of those motels you see on netflix where there are killers, but inside you can tell they've made an effort. The staff are very kind and friendly and made me feel very relaxed. There is a security guard on site 24/7 which made me comfortable about leaving my car in the carpark. The carpark is spacious so there was never a struggle. The room was brilliant, some scuffs and marks on the walls/furniture but it's a budget lodge so I didn't expect it to be perfect. But the room was huge, had tons of space, the beds were comfortable, en-suite etc. I really enjoyed my stay actually. I wasn't sure initially but the staff made it great. Also they offered laundry service which I used and it was very fast and good quality.
Stayed 7 nights in Apr 2023
Response from Reception on 6 May 2023
Thank you for your feedback.we look forward to seeing you again.

2/10 Terrible

Simon

Stayed 1 night in Apr 2023

2/10 Terrible

Lee

Disliked: Property conditions & facilities, room comfort
Seen better days.
Stayed 1 night in Apr 2023
Response from Reception on 23 Apr 2023
Thank you for your review.

8/10 Good

Ian Soffe

Stayed 2 nights in Apr 2023

10/10 Excellent

James

Stayed 5 nights in Mar 2023
Response from Catherine on 23 Mar 2023
Thank you.

2/10 Terrible

ming ho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No more next time
If you parking in this hotel, you must be careful of trap, they will design a fine for you!
Stayed 2 nights in Feb 2023
Response from Reception on 7 Mar 2023
Thank you for your feedback. carparking is free for all guests, we do not generate a fine for guests.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Catherine on 8 Apr 2023
Thank you

8/10 Good

Steven

Stayed 1 night in Dec 2022

8/10 Good

Roger

Stayed 2 nights in Dec 2022

6/10 Okay

Vikkie

Stayed 1 night in Dec 2022

10/10 Excellent

Susan

Stayed 1 night in Nov 2022
Response from reception on 23 Nov 2022
Thank you for your feedback

8/10 Good

Christine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staffs are so ever lovely and friendly but the place itself needs redecorating plus needs professional cleaners to do proper cleaning and that’s the only downfall of this hotel.
Stayed 1 night in Oct 2022
Response from Reception on 23 Nov 2022
Thank you for your feedback.

4/10 Poor

elaine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable bed, dirty shower
Stayed 1 night in Sep 2022