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"The staff is not friendly "

"Hydrotherapy SPA is amazing "

"Everything "

"The resort was beautiful and i will stay here again "

"1st class service "

"Stacy and Rocio from the pool service was fenomenol, Randy and Natanael from the grill and agave restaurants were great as a customer service. Food was not great need more simple things as al salad bar, regular meat too. Besides the food hotel clelan and the service was great. "

"Clean"

"An honest review. So we stayed a few months ago at another Mirage Resort so I have a point of comparison. This time it wasn’t a family vacay, but an anniversary trip with me and my wife. First thing was check-in. I did the precheckin two days before with my passport photos and everything so this should have sped up the process. We waited for probably half hour to get checked in and then to wait for our room to not be ready for another 3.5hrs. They said it was “busy” but it didn’t look too busy. Carrying my carry on luggage around to sit down to eat wasn’t fabulous but we did our best. Our butler Eduardo was great and attentive. Used WhatsApp to communicate which was fine and easiest. The resort is very nice. Each restaurant has its own style and specialty so would suggest trying all of them. Definitely make reservations early enough to assure the dates/times you want. The beach is very nice but I give one caution. Since we stayed in the adults only section there is a spot on the beach that is also roped off for this. Although it wasn’t too busy that we really didn’t need to use the area, we did because of its ease of beach access, sun access and bar access. The downside of this is that it is the edge of the resort which is public beach. This means that the vendors all gathered right at the edge. Yes I know they are doing theirjob but I also paid for relaxation. I always felt watched. Overall would def stay here again. Also note is that they apologized about our wait. "

"Our room was always kept super clean. The level of service was great from start to finish. This is a place we would strongly consider visting again. Admittedly it was the slow season but the restaurant schedule was a bit confusing and constantly changing. Perhaps it would have helped to upgrade to have the butler service "