Samaná Holidays from AU$2,464

**The Check-In Experience:** Upon arriving at the Dominican Fiesta at 5 AM, we were disappointed to find our initial room did not match the enticing photos. It had a stained carpet and an unpleasant smell, far from what we expected for our 18-day stay. After voicing our concerns, the staff offered us other rooms that were even less appealing. Fortunately, manager Solis arranged for a complimentary upgrade after I advocated for myself, resulting in a significant quality improvement. I also want to acknowledge the helpful bellboy, Thomas. **Cleaning Service:** The cleaning service could improve. We often received only two towels for three guests, and our complimentary water was not consistently replenished. I even had to remind the staff about toilet paper. **Staff Interaction:** While some staff members, like Solis and Thomas, were friendly, others seemed less welcoming. It would enhance the experience if all staff were more responsive to guest greetings. I share this feedback to highlight areas for improvement, not to criticize. The hotel is in a safe area, close to many attractions, though traffic can be challenging. Moreover, the summer camp was a hit with my child. With some adjustments, the Dominican Fiesta could enhance the overall guest experience significantly.

I'm planning to go back asap this time to the one in punta cana

The hotel was excellent! Staff were cordial and very helpful! All around extremely satisfied.

Es un buen lugar me encantó todo en especial la discoteca

Traffic in this area is very busy during the week. Blue Mall across the street and Agora mall just 10 min by taxi (if traffic allows). Beds comfortable and view from restaurant nice (city view).