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"The property location was excellent with many local restaurants and bars within walking distance of the resort. The room itself was very nice, however the amenities and features inside the room left a lot to be desired. This is not a place where you come to make your own meals as the utensils Etc are sparse the property itself looks like it needs more attention to maintenance especially around the pool chairs which again there were not many of our patio door did not lock the entire time we were...

"Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that...

"I did not find the Resort. I found the cofresi Palm. But not CONFRESI. Even with Google maps. I want a refund.There is no CONFRESI Resort."

"we spent two hours checking in (our room was not ready at the time we arrived...so they said) and then when we did check in...it was so much paper work to fill out and crap to take care...fees to pay in case of.... that when we were finally handed the keys, it was the wrong rooms with someone else's name attached. At that point we were done with this property and called another property close who took us in with half the hassle."