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"Clean room and kind staff"

"Hotel was perfect and as expected"

"Very nice hotel, a stone's throw from Gatwick's North Terminal. Great staff, nice accommodation (we were upgraded to a nicer room upon check in, which was a nice touch), good buffet breakfast with a varied selection of items. All in all a fail-safe option when overnighting at Gatwick between flights."

"It was ridiculously small and claustrophobic. The shower is next to toilet with no shield and splashes on toilet. It’s maybe 9 1/2 sq ft including the bathroom. If two people sharing you have to crawl onto the bed as it’s wedged in so only access on one side. Ok just to sleep but not a room to hang out in. Hated the bathroom. Whole floor wet from shower"

"Absolutely gorgeous hotel. Everywhere spacious, clean and tidy, with beautiful furnishings. Staff were extremely polite and helpful. "

"The Sweet was wonderful, view excellent Service great .. staff immaculate. All made for a very enjoyable stay. We will definitely return to the Grand Hotel. Thank you all so much .😁"

"Big room, friendly staff. Car park on the next street. Nice place."

"Breakfate good but room for improvement. Better selection. Room very fresh and tidy. Bed and towels good. Towels soft. You do have to ask for more tea bags , milk and suger for room. Not many on arrivel."

"We had to change rooms due to the poor condition of the bathroom... It really put us off. But thankfully they changed our room immediately"