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"It was quiet "

"Mold in the shower. They didn’t bring additional sheets for the pull out bed. Staff smelled "

"Good location"

"The pool was great but if you are bringing your kids to use the water slide make sure they are 48inchs tall or they cant use it found out the hard way and my son was very disappointed.the web site does not have this information when booking."

"If my daughter goes to Western, this will be my hotel of choice. The decor is beautiful. The people are so nice and kind the restaurant and the food are fantastic and it is connected to a ton of activities if you have other kids with you."

"Yes -- they were great. Appreciated the little gifts..."

"My third time staying at Crowne Plaza Kitchener. The staff is exceptional! They even remembered me! Always extremely professional, kind, accommodating, and patient. My upgraded room was so comfortable and clean. Aqua, the restaurant, is delicious and the wait staff is wonderful. I also used the fitness centre this visit. Was surprised at how many options for working out are available. An exercise room, pool, bowling alley, putt putt golf! I will be staying there again soon!"

"Great decor, unique property. TV didn’t work very well, the thermostat didn’t seem to turn from AC to heat, and the blinds didn’t keep the room dark come 7:30. The room was very stylish and the staff very friendly and helpful! "

"Property is run down. Staff do not seem to understand English much. TV in my room does not function- flashing green lines Room cleaning service did not come to clean despite letting front desk know Coffee at front desk cold, no hot water in thermos Air conditioner in room noisy"