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Mercer Hotel Downtown, BW Premier Collection

3.5 star property
Downtown sophistication meets genuine hospitality at this urban retreat where travelers can start their day with expertly brewed coffee or savor regional cuisine

Choose dates to view prices

The Mercer Hotel Downtown, BW Premier Collection, is in the city center, offering a stylish base for exploration. Guests enjoy in-room WiFi, a welcoming café, and a restaurant with local flavors. Helpful staff can arrange tour tickets to maximize the prime location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is AU$160
includes taxes & fees
15 Feb - 16 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Stratford, Mercer Hotel Downtown, BW Premier Collection is in the city centre and near a train station. Shakespearean Gardens and Brickman's Botanical Gardens are local attractions and those in the mood for shopping can visit Stratford Farmers Market and McCully's Hill Farm.
Visit our Stratford travel guideOpens in a new window
Map
104 Ontario Street, Stratford, ON, N5A 3H2

What's nearby

  • Stratford City Hall - 3 min walk - 0.3 km
  • Avon River - 5 min walk - 0.4 km
  • Avon Theatre - 5 min walk - 0.5 km
  • Tom Patterson Theatre - 5 min walk - 0.5 km
  • Festival Theatre - 15 min walk - 1.3 km

Getting around

  • Stratford Station - 14 min walk
  • London, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • ‪Coffee Culture Cafe & Eatery - ‬3 min walk
  • ‪Bentley's - ‬1 min walk
  • ‪Balzac's Coffee - ‬1 min walk
  • ‪Mercer Kitchen | Beer Hall - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

Hotel in a shopping district
Take advantage of a coffee shop/cafe, a bar and a restaurant at Mercer Hotel Downtown, BW Premier Collection. Guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • Luggage storage, tour/ticket information and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, as well as thoughtful touches such as late-night room service and free WiFi.
Extra amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • 50-inch flat-screen TVs with premium channels
  • Mini fridges, coffee/tea makers and heating

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The Parlour Inn, an Ascend Collection Hotel
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.2 out of 10, Wonderful, 763 reviews
The price is AU$178
includes taxes & fees
8 Feb - 9 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 17 per night)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 49.99 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self-parking fee: CAD 17.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards

We should mention

This property does not have any lifts

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

Is Mercer Hotel Downtown, BW Premier Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Mercer Hotel Downtown, BW Premier Collection?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Mercer Hotel Downtown, BW Premier Collection on 15 Feb 2026 start from AU$160.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercer Hotel Downtown, BW Premier Collection?

Self-parking is available for CAD 17.00 per night. Limited spots are available.

What time is check-in at Mercer Hotel Downtown, BW Premier Collection?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Mercer Hotel Downtown, BW Premier Collection?

Checkout is at 11:00 AM. Late checkout is available for CAD 29.99 (subject to availability).

Where is Mercer Hotel Downtown, BW Premier Collection located?

Located in the heart of Stratford, this hotel is within a 5-minute walk of Stratford City Hall, Shakespearean Gardens and Avon Theatre. Studio Theatre and Tom Patterson Theatre are also within 10 minutes. Stratford Station is 14 minutes by foot.

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Reviews

Mercer Hotel Downtown, BW Premier Collection Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 386 out of 705 reviews
Rating 8 - Good. 251 out of 705 reviews
Rating 6 - Okay. 48 out of 705 reviews
Rating 4 - Poor. 16 out of 705 reviews
Rating 2 - Terrible. 4 out of 705 reviews

Reviews

10/10 Excellent

Prerana

Liked: Cleanliness, amenities, property conditions & facilities
Big spacious clean rooms.close to train station.
Stayed 3 nights in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great room and location.
Stayed 1 night in Oct 2025

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and dining was amazing. Staff was very helpful and friendly. Enjoyed our stay very much
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service !!!
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable option on the main drag. Great resto/bar main floor. 5 min walk to Avon or Patterson, 20 mins to Festival.
Stayed 1 night in Oct 2025

10/10 Excellent

margaret

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and cozy, comfy bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Mercer was excellent - great and friendly staff, lovely room, superb affiliated restaurant, and perfect location for a weekend away in Stratford. We will definitely be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Ma Cecilia Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
I find the hotel clean and the staff are okay.
Stayed 3 nights in Jun 2025

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Fantastic location. Paid for on-site parking but never turned the car on in 5 days.
Stayed 4 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, nice room.
Stayed 1 night in Dec 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location & extremely welcoming and friendly staff. Loved our stay!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location central, very accommodating and receptive staff, comfortable and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at The Mercer. The location as excellent, the staff were very friendly and the food was amazing. Best of all it’s pet friendly so we were able to have our pup with us! Would stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and love the rooms, industrial look but cozy atmosphere!
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, friendly staff. Great food. Great atmosphere. Convenient location. Will return.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient hotel in the heart of Stratford.
Stayed 1 night in Jun 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Stratford. Spacious and quiet rooms, quick walk to the theatres, and tons of restaurants, bars, and coffee shops on the doorstep.
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Beautiful property, great staff. We knew there wasn’t an elevator so worked around that. Recommend!
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Greatl hotel and restaurant staff were absolutely amazingb
Stayed 1 night in Jan 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercer Me

Other than 2 flights+ of stairs (use carry on luggage) this was a dream hotel. Nearby amenities and attractions, quiet and modern.
Stayed 3 nights in Jun 2025

10/10 Excellent

wenwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the food here! Room is clean and new!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot

Great location
Stayed 1 night in Sep 2023

8/10 Good

Maxine

Liked: Property conditions & facilities
The staff were incredible! From check-in to departure everyone had a smile and seemed to genuinely care. The room itself was lovely. The only suggestion would be that housekeeping need to spend a little more time snd attention when cleaning the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is second time staying at Mercer Hall. It’s convenient and central to amenities.
Stayed 1 night in Jan 2025