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Crowne Plaza Kitchener-Waterloo by IHG

4.0 star property
Hotel with a full-service spa, a quick walk to Centre In The Square

Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG

Exterior
Standard Room, 2 Queen Beds
Exterior
Meeting facility
Exterior

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Spa
The current price is AU$228
includes taxes & fees
1 Aug - 2 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

1 bedroom, premium bedding, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Sofa bed - double
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(81 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

1 bedroom, premium bedding, desk, blackout curtains

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
105 King St E, Kitchener, ON, N2G2K8

What's nearby

  • Centre In The Square - 8 min walk - 0.7 km
  • Kitchener Memorial Auditorium Complex - 20 min walk - 1.7 km
  • Bingemans - 6 min drive - 5.1 km
  • Wilfrid Laurier University - 7 min drive - 5.1 km
  • University of Waterloo - 8 min drive - 5.4 km

Getting around

  • Kitchener Station - 14 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 67 min drive

Restaurants

  • ‪Crabby Joe's Bar & Grill - ‬1 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪Coffee Culture Cage and Eatery - ‬2 min walk
  • ‪Variedad Latina Restaurant - ‬2 min walk
  • ‪The Yeti Cafe - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo by IHG

Upscale hotel near Centre In The Square
Located close to Kitchener-Waterloo Art Gallery and Kitchener Memorial Auditorium Complex, Crowne Plaza Kitchener-Waterloo by IHG provides dry cleaning/laundry services, a fireplace in reception and a bar. Indulge in a facial, Ayurvedic treatments and a body wrap at Karma Medi Spa, the on-site spa. The on-site American cuisine restaurant, Aqua Lounge Restaurant, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business centre.
You'll also find perks such as:
  • An indoor pool
  • Self-parking (surcharge), express check-out and a porter/bellboy
  • A front desk safe, 11 meeting rooms and a 24-hour front desk
  • Free newspapers, massage treatment rooms and a computer station
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 201 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and hairdryers
  • 37-inch LED TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, French, Hindi

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Exterior

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  • Parking included
9.2 out of 10, Wonderful, 137 reviews
The price is AU$204
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge Restaurant
  • Aqua Lounge Restaurant

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,000 square foot of space)

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo by IHG Hotel
Crowne Plaza Kitchener Waterloo an IHG Hotel
Crowne Plaza Kitchener-Waterloo by IHG Kitchener
Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 AM.

How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG?

As of 29 July 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo by IHG on 1 Aug 2025 start from AU$228.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Kitchener-Waterloo by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Kitchener-Waterloo by IHG?

Self-parking is available for CAD 12.00 per night.

What time is check-in at Crowne Plaza Kitchener-Waterloo by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Kitchener-Waterloo by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Kitchener-Waterloo by IHG located?

Located in Downtown Kitchener, this spa hotel is within a 10-minute walk of Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 mi (5 km). Kitchener Station is 14 minutes by foot.

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Crowne Plaza Kitchener-Waterloo by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 611 out of 1250 reviews
Rating 8 - Good. 334 out of 1250 reviews
Rating 6 - Okay. 173 out of 1250 reviews
Rating 4 - Poor. 57 out of 1250 reviews
Rating 2 - Terrible. 75 out of 1250 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay.
Stayed 1 night in Jul 2025

6/10 Okay

Jakob

Liked: Cleanliness, property conditions & facilities
A nice stay.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness
Very good location, quiet, close to all attractions
Stayed 2 nights in Jul 2025

10/10 Excellent

Elinor

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, staffs are friendly, the breakfast are really good and varieties including krepe. I will definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Everything was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Very closer location to downtown
Stayed 1 night in Jul 2025

10/10 Excellent

Sydni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, and the atmosphere was really pleasant. The room was nicely up to date and the view was really pretty!
Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is wonderful!
Stayed 4 nights in Jul 2025

10/10 Excellent

Morley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the overall Hotel. It has pool, gym, massages, Great staff and awesome food
Stayed 2 nights in Jul 2025

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept great shower comfirtable bed
Stayed 2 nights in Jul 2025

10/10 Excellent

Gissel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the downtown so a ten minute walk takes youto some great restaurants! It also has a play area that includes bowling, mini golf, ping pong and some video games. The pool was nice as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and on property dining
Stayed 3 nights in Jun 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 2 nights in Jul 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were tremendously friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Welcomed by friendly staff. A clean room, comfy bed and a delicious breakfast. It was a great stay!
Stayed 1 night in May 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and modern hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds.
Stayed 1 night in Jul 2025

8/10 Good

jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
staff was awesome!!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is exceptional, and so is the buffet breakfast - this is no continental breakfast, this has everything you could want!
Stayed 3 nights in Jun 2025

10/10 Excellent

Aksana

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds, tasty breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time I’ve stayed at this property. The staff is exceptionally professional, kind, helpful, and delightful. When I travel to this area again, I will be staying at the Crowne Plaza.
Stayed 3 nights in Jul 2025

8/10 Good

Khoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, reliable and convient location hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and clean
Stayed 1 night in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a great price. Rooms where clean. The recreation centre is a little outdated and needs some work but otherwise it was fine. They should look at getting a hot tub!!!!
Stayed 1 night in Jul 2025