Holidays in Daylesford

We like everything about hotel: check in, friendly stuff, beautiful Art Deco style in every aspect, up to the little details, spacious and very comfortable room, all room facilities, friendly and professional house keeping personnel. Very delicious breakfast and very hard working and attentive stuff involved in breakfast service. Very quick and pleasant check out. We did not like - the attitude of valet, only 2 minutes after our arrival. The most important thing what we did not like is that we were misled by restaurant staff about our booked special celebration dinner, that was very disappointing as well as very average quality of food, which is does not fit with the Park Hyatt standards and principles.

As others have said, the rooms could do with a bit of TLC - marks on walls, some areas where there were deep scratches into the wall structure, soap scum still visible in the bathroom, shower corners had mould growth, dust accumulation around bottom areas of structures such as tables and beds. There was also no clear structure of how housekeeping works - despite the property rules stating that they will clean the rooms once a week, I had housekeeping provide change of towels 4 times in the first week, twice in the second week and nothing after that in my month long stay there. I don't feel the bedsheets were ever changed in my 30 day stay, and towards the end I had to request for more shower amenities because housekeeping had not returned since the second week of my 4 week stay.

The toilet was not clean when we arrived and there was no way of turning on the heating as we could not find the remote control.

A modern, well presented and comfortable hotel with good sized rooms.

Bed very firm otherwise all good