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"Room as clean but floor very dirty. No coffee available in the room and they told us they had coffee in the lobby at 9 am, however we never found any. The remote on the TV didn’t work to turn the TV off on. We had to use the button on the television to turn it on and off. When we arrived at the hotel, we wanted to pay cash for our room however they had already charged my card. In addition they charged my card in additional $5.29 over what my receipt from Expedia showed. When ask why they said the amounts are never the same. We tried to go into the pool area but all the gates were locked during the day."

"This really is a cute, remodeled place to stay that has a ton of places to eat and do- within walking distance! Literally a coffee/pastry shop across the street and Hero's- a neat place to eat just about anything (with live entertainment). We have stayed here many times and literally just found out about the 'backyard space' this past weekend! Really cute and quiet if you want to take a cocktail outside. There is no one at the front desk- you literally do everything over the phone. Takes some getting used to. "

"We didn't try the breakfast. The room we got is ok. Need to more improve on amenities and cleanness. But its really quiet to stay there. The staffs are really helpful. It was raining and very cold so we didn't try the jacuzzi. Really beautiful by the Lake . Nature around is amazing. "

"Great"

"Amazing everything "

"Perfect location to best enjoy Julian"

"Do not ever under any circumstances ever consider staying here . I made a reservation through Expedia Payment was taken and the hotel confirmed the reservation I arrived late after a long day and a flight from NY there was no one at the counter, but there was a sign saying back in 10 minutes, so I proceeded to sit down and wait and wait at some point The phone rang and a woman emerged from the back with a bell that she proceeded to place on the counter saying ring the bell for service. Meanwhile, the phone rang and she immediately picked up the phone as if I wasn’t even there and then told the person that there was one room left and that they were going to get it and took all the information and proceeded to deal with me at that point she told me that I did not have a reservation so I showed her the reservation on my phone. She said she could check in another area showing enough. She said my reservation was canceled canceled by who she said it was canceled because it was overbooked and that, I should’ve received a phone call but they didn’t have my phone number. This is absolutely ridiculous because she gave somebody else a room five minutes before. If she would’ve taken the time just to speak with me before she took the phone call maybe I would’ve had a room instead I had to drive at half hour all the way back to Chula Vista because there’s no hotels anywhere near that area. It was a disgrace never mind that it’s run down. I would rather stay at the Bates Motel."

"The room was clean. The room was also located within walking distance of the main area of town."

"Perfect! If you are staying in the area, I would definitely recommend this hotel."