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"The room was very average on cleanliness. Room was big, but sound proof was poor. We can hear people talking on the hall way, and people flashing toilet and having shower. The hostess was really nice during the day. However, whoever was working on Saturday night was not the best in communication. We received a call from the reception regarding noise complaint at 7:50pm on Saturday night. We were not parting and were just doing family gathering chats and activities in the room. The host who called us told us there is noise complaint when he should have sorted out with the person who complained or communicated to us in a less aggressive way. Our sink in the bathroom was also not working properly and the hotel was not able to fix it for the two nights we were there for. Overall, for the price we paid, it was very poor."

"Excellent location "

"Love coming to the Novotel for our weekend getaway’s, it has everything and is only a short walk to so much more."

"Great spot to stay a night or two. The front foyer is not fancy but the Receptionist are very helpful both in the morning and night shift. Close walking distance to the beach, Crown St restaurants, walking paths to the light house and it's across the NRL football field. We had North facing room and you can see the sea across the football field. Has a lap pool and basic gym. Would consider staying here again."

" No problems all good"

"Clean rooms, easy access for parking and is located in the centre of CBD"

"Rooms clean not one bit of dust parking bit full at times but the bar and staff was really good"

"Staff were friendly and helpful, the room was clean and standard, the pool area and access to the lake was good."

"Excellent "