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"Lovely hotel, great location, looking a little tired in the decor but they already have that in hand. Staff very friendly & helpful especially Charlie "

"Parking abit of a nightmare when aquarium busy but otherwise a nice stay. "

"Debs excellent on reception very kind. Considerate and helpful with a priceless easy going manner! "

"Fantastic spa hotel with great standards. The food and spa are first class."

"This is our favourite hotel in bowness,rooms are really clean,staff are really helpfull,spa is amazing and its only a couple of minutes walk from town centre and lake"

"Great experience here. Facilities are great, spa fantastic, views even better, breakfast and other food options are just right. Rooms were and other interiors are clean and very well presented. Parking is by the door and easy accessed. If I’m being really picky (didn’t impact stay) - clearly making improvements so the outside had a lot of building equipment around made outside look a little scruffy and the spa area needed a bit of a tidy during the day as a bit of glassware left lying around. Overall, a great hotel and brilliant to stay. "

"Breakfast was fabulous, as was the pool and outside spa. The location was excellent. Disappointed with the sauna and steam bath, temperature was not hot enough "

"Our room was quite large and well appointed. Very friendly and professional staff. We ate both breakfast and dinner in the hotel and every meal was delicious and satisfying. "

"We had a lovely time here, the staff are professional and friendly. Spa the facilities are ok. We would definitely stay here again. Strongly recommend this hotel. "