Cua Lap Hotels, Phu Quoc

"Hopeless to speak with the staff, someone must be able to speak at least some english. Air port pick-up did not work, the staff did not check up if the flight was delayed (wich it was!) and left without us! After 45 min the driver came back and picked us up! Bad service! and promises more than is true The pool bar was not in work, the web side is not correkt and promises more than is true. "

"Amazing spoke with great shopping and food close by! "

"Very nice hotel! "

"Nice vibe, good outdoor area. The rooms were a bit dirty."

"Lovely setting, spacious room and great pool within walking distance of the beach and lots of restaurants. "

"Excellent service and wonderful facilities. Fantastic location on beach and would definitely stay again."

"Courteous staff. Quiet environment."

"The staff are very kind and always willing to help. Even though they don’t speak the language, they really try their best to assist guests, which is truly appreciated and was the best part of the stay. Unfortunately, the bungalow experience was very disappointing. The bed had a bad smell, there were insects, spider webs on the ceiling, and the bathroom smelled awful, which made the stay very uncomfortable. It’s a shame, because the human treatment is excellent, but cleanliness and maintenance...

"Staff really friendly, buffet breakfast really good"

"Quiet place. Lovely yoga sessions in the morning with a wonderful teacher."

"Franchement très bien accueilli, très gentil personnel, rien à reprocher personne de confiance"

"Lovely hotel, the owners were super friendly. The room was modern and clean. WiFi was fast and aircon was strong. Good location 2 mins from night market and restaurants Definitely return "

"Good service and clean rooms."

"Very friendly and helpful staff!"

"Very nice and clean.New, white, we love it.very cozy."

"The most affordable and convenient location in Phu Quốc island, close to downtown and beach nearby, the owner ( also receptionist) was very friendly and helpful, We were allowed to use the whole kitchen to cook our meal on our last day, highly recommended for a tight budget family who want to spend few days in the island "

"Toppen personal som verkligen vill underhålla barnen, tyvärr är inte personalen några hotell människor men dem försöker så gott dem kan. Tyvärr badade vi inte bada i poolen då det saknas cirkulationspump, men den försöker städa den så mycket som möjligt."

"Clean room and nice staff"