Green Bay Phu Quoc Resort & Spa

Photo gallery for Green Bay Phu Quoc Resort & Spa

Featured image
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, open 6 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 6 AM to 7:00 PM, pool umbrellas, pool loungers

Overview of Green Bay Phu Quoc Resort & Spa

Green Bay Phu Quoc Resort & Spa

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Cua Can, Phu Quoc, Kien Giang

Explore the area

  • Popular LocationVung Bau Beach17 min walk
  • Popular LocationOng Lang Beach6 min drive
  • Popular LocationVinpearl Safari21 min drive
  • AirportPhu Quoc (PQC-Phu Quoc Intl.)30 min drive

Choose dates to view prices

About this area

Phu Quoc

Located in Phu Quoc, Green Bay Phu Quoc Resort & Spa is in a rural area and on a private beach. Phu Quoc Night Market and Long Beach Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Phu Quoc National Park and Vung Bau Beach. VinWonders Phu Quoc and Vinpearl Safari are also worth visiting.

What's nearby

  • Vung Bau Beach - 17 min walk
  • Ong Lang Beach - 6 min drive
  • Phu Quoc Bee Farm - 14 min drive
  • VinWonders Phu Quoc - 15 min drive
  • Vinpearl Safari - 21 min drive

Restaurants

  • Green Bay Restaurant — 1 min walk
  • Gió Restaurant — 1 min walk
  • Alanis - 13 min drive
  • Tin Tin - 13 min drive
  • Midori - 13 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 30 min drive

About this property

Green Bay Phu Quoc Resort & Spa

Beachfront hotel with calming spa services
Spend the day playing on Green Bay Phu Quoc Resort & Spa's private white sand beach then return to dine at one of the hotel's 2 restaurants. All 81 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as pillowtop beds and Egyptian cotton sheets. In-room free WiFi and furnished balconies are standard, as are flat-screen TVs with Netflix.
Green Bay Phu Quoc Resort & Spa offers 81 forms of air-conditioned accommodation with minibars and a safe. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with Netflix. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a private beach, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. Public bath/onsen services include an outdoor public bath.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Airport shuttle at scheduled times
  • Free ferry terminal shuttle

Food and drink

  • 2 restaurants
  • 24-hour room service

Things to do

  • Fitness centre
  • Kayaking
  • Outdoor pool
  • Sauna
  • Snorkelling
  • Spa services
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space (30 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor public bath (no minerals)
  • Outdoor treatment areas

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Netflix

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 1350000.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the ferry terminal and airport; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Green Bay Phu Quoc Resort
Green Bay Phu Quoc
Green Phu Quoc & Spa Phu Quoc
Green Bay Phu Quoc Resort & Spa Hotel
Green Bay Phu Quoc Resort & Spa Phu Quoc
Green Bay Phu Quoc Resort & Spa Hotel Phu Quoc

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 127 out of 159 reviews
5 - Excellent 80%
Rating 4 - Good. 25 out of 159 reviews
4 - Good 16%
Rating 3 - Okay. 3 out of 159 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 159 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 159 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence in every way
Simply the best hotel we have stayed in. It is exceptional in everyway from the location, quality of the room, privacy and comfort, excellence of the food, beauty of the gardens and the remarkable customer service shown by all of the staff. The Green Bay is a very special place.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Place to Relax
A lovely hotel, very relaxing and quiet place to rest and enjoy the perfect private beach. Gorgeous room with private pool and sea view. It’s remote nothing close by but that suited us after touring Vietnam.
Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, peaceful and a beautiful location. Not a lot to do though outside of the resort.
Stayed 4 nights in Jan 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
5 Star Facilities, 3 Star Service
The facilities at Green Bay were as advertised and great, but the service was unfortunately underwhelming compared to similar quality resorts across Southeast Asia. Here were a few issues we had: 1. Subpar English: We had issues on numerous occasions trying to communicate with staff in English. While we don't expect the junior staff to be fluent, trouble communicating with the front desk made day-to-day tasks much more difficult. 2. Strict cutoff times: We checked in at roughly 3:30pm and was given a tour of the room and facilities. During the tour, the front desk guide told us that tea time runs from 3:00pm to 4:00pm, to which we remarked that we had better get going. He didn't seem to quite understand and continued the tour up until 3:55pm, in which we hurried over to the restaurant. When we got there at 4:00pm exactly, there was a spread of cakes still available, but the staff told us that tea time was over. We were really tired and hungry, so we argued back and forth for them to eventually let us have the leftover cakes and a cup of coffee. 3. Infrequent shuttle: The Green Bay offers a shuttle to downtown, but the times it leaves are predetermined by the resort and sometimes doesn't have a return shuttle. We ended up using Grab for all of our transportation needs.
Stayed 3 nights in Dec 2019

5/5 Excellent

Stayed 4 nights in Dec 2019