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"The team that worked there were really good, a bit of detail needed in some rooms from wear and tear. Nothing major just detailing and a bit more training with the team on how to handle situations. I.E We asked for a certain meal but we got an augomagic response that the kitchen was busy and wouldn’t be able to. Bug the previous it was ok. "

"Welcome reception service = great Villa= great, but would make it better if there was more functional equipment in the kitchen Breakfast buffet = great. Many selection of options Our kids love having their own private pool in the villa. Great free shuttle bus to vinwonder and grand world. Definitely would come back again!"

" Top quality of service and highly recommend 😘😘😘😘"

"We had wonderful time here. Service staffs awesome. Will come back "

"Incredible hotel! Very spacious rooms, amazing view and helpful staff. "

"staff is amazing and helpful. facilities are well maintained. this hotel is kid-friendly. my family enjoyed watching fireworks at the balcony every night. "

"If I can give Premier Village Phu Quoc 6 stars, I would. From check in to check out, everything exceeded our expectations. A shout to all the staffs with a 10/5 services, especially Chloe (QC Manager), Vinh (buggy driver), Hannah (The Market breakfast). Their patients, attentiveness, warmth hospitality made us feel like VIPS. This resort is so stunning, with a private white sand beach for guest to snorkel, kayaking, swimming. They also offer free ticket to Kiss of the Sea water show, it is so spectacular. I have seen many show in United States and Vegas, but this show is by far so much better. I also travel to the North shore, but the vibes is too busy and Vegas vibe for us. Thank you Premier Village Phu Quoc for an unforgettable family vacation, from Villa 801!"

"The staff is what makes this property exceptional - warm, inviting, with a personal attention and care for you and your family. By-name greetings throughout the property, no shortage of attention or a willingness to go above and beyond to ensure a pleasing stay. I was impressed upon our arrival, but when they surprised my wife with a personalized treat for her birthday, unprompted, it was then I decided I would absolutely recommend this property to anyone visiting Phu Quoc."

"From the moment we arrived at Grand Ocean Bay Resort Phu Quoc, we were completely blown away. Everything about this place radiates luxury and serenity — it truly felt like a real-life White Lotus experience (minus the drama!). The service was warm, prompt and genuinely attentive — nothing was ever too much trouble. The breakfast buffet was incredible, with a wide selection of fresh, tasty options and unreal ocean views to start each day. The resort itself is stunning — beautifully designed with luxurious wooden and rainforest-inspired finishes, while still feeling high end and polished. Everything was spotless, with amazing attention to detail in both furnishings and amenities. The pool area overlooking the ocean was paradise and the swim up cocktail bar was pure bliss. The spa was another highlight — I had a massage with the sea breeze and sound of waves in the background… heaven. We loved the convenient location, close to the main attractions yet peaceful and relaxing. The complimentary airport shuttle made everything seamless. We didn’t want to leave. 3 nights wasn’t enough! It truly felt like tropical paradise — the best resort we’ve ever stayed in (& we’ve stayed at many!) We will 100% be back."