Top Hotels Near Crystal Beach in Boston from AU$164

"The toilet was flooded when we first checked in. Maintenance came with a plunger and was not able to fix the issue. He tracked toilet water on the carpet in room. He came back with a snake and cleared the issue. The pull-out couch had springs stabbing me in my back and ribs. They also had to additional towels upon my request. The hotel was alright. "

"The hotel is nice and clean. Not much around the area. "

"Great location "

"It was quiet and clean. Breakfast was good and nice to have before catching my flight. "

"Didn’t use"

"breakfast was wonderful, and staff in dining area were exceptional and attentive to restocking food and making sure everything was tidy."

"I cleaned my own room. I didn't use the gym or pool. I used the laundry- it was complimentary. The only employee who has awesome customer service skills was OSCAR, he usually worked the 2nd shift, 3pm to 11pm. I had More than 8 maintenance issues- and Oscar called Maintenance immediately to address it. Also, Housekeeping did not speak English. OSCAR needed to translate to get the items I needed. I even talked in Spanish regarding, and the Head Housekeeper seemed confused. I left written notes EN ESPAÑOL- and I believe they knew did not how to read or write in Spanish, or English. "

"The room was clean; hotel was beautiful:) "

"Got there around 6:30. There was no restaurant, the bar has no food and we were told it would be an hour because it was being made in Boston and then brought to the hotel. The TV didn't work. The maintenance guy couldn't fix it. There was no body at the desk for checkout. All around terrible experience and not what I expected from a sheraton."