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"The hotel is under renovation, I get that. However, the first night we were put in a room with a terribly dank smell, A/C barely cooling at all, we sweated all night, and there was construction noise before 7am the next morning. So, we delayed our plans for the day and hauled our luggage back down to the lobby to check out of that room and be placed in another room on a different floor, which we had been given the wrong type of keys for, and we had to go back down to reception to switch out the keys, only to be let into a room with ZERO A/C. We decided at that point to go on with our day and deal with the room situation upon our return. Later, we were assigned a THIRD room, on a renovated floor, which alleviated the smell and the construction noise, but, while this room did have some air flow, it was not sufficient to make the room entirely comfortable. I've stayed at this hotel four times now as it is a prime location. But I will be considering other options next visit."

"You have to request a refrigerator and the building was still set to heat so you couldn’t adjust the thermostat. We had to open the window. "

"Breakfast was great though super crowded and hard to find seating. Rooms are tiny (as expected in NYC). Housekeeping was minimal. Rooms were supposed to be freshened every second day, but we only had them come in once. Elevators were a mad house. It took a long time to get into an elevator. "

"Very friendly staff. Even upgraded us because we forgot to book a second night. Helped us with our second night booking too"

"Rooms small and old. Bathroom was antiquated too. Would prefer a little more upscale hotel next time. Best thing was the diner attached to the hotel and the Hertz car rental right next door to the hotel."

"The room was clean and perfectly set up for my use. The plug didn’t work in the sink and the water was a little cold, but generally very good"

"We stay here a lot. Reliable abd Clean. Perfect location. Helpful staff."

"The Tempo hotel is very modern and up to date, kept very clean, and the staff is very friendly and helpful. The king corner room with Times Square view, was spacious for an NYC hotel, bed very comfortable and bathroom was luxuriously appointed. We were in room 2202, above the heart of Times Square. It is obviously filled with light from the billboards, and noisy from the crowd and street performers below. That is what you sign up for when you choose to stay that close to the Square."

"Great location, offered all we needed. The check in took really long. It is a very large hotel, and elevators were a bit strange and it could take a while to get there. Mattresses were top notch. Great for big groups but not a cozy hotel."