Concord Hotels, New York

"didnt eat here"

"The night we got there, we found lots of hair on the bed linen. It was late, the phone in the room wasn't working, and we didn't go down to complain; we were exhausted and just went to sleep. Overall, the hotel is average.Staff is very helpful and nice."

"The room service is too slow , it too them 1+ hour just to get pair of toothbrushes."

"Very friendly and helpful staff,"

"The open spaces in this location are urban forest feeling so you feel in touch with nature while in bustling NYC."

"Bath drain totally blocked it need 2 hours to put almost functional. Electrical Outlets damaged and hold in the drywalls. High Noise from other rooms. My from smell strong like urine. I booked 2 bed they gave us for 3 people 1 king size. Breakfast for $14 result 1 orange or apple 1 juice or soda and 1 bread or nothing else, it was delivery in a small counter like a tikect seller POS, woman taking a list and notes like a jail, people in line in the lobby beside check in and check out seems central station. Parking lot offered with announced fix rate daily, no matter what they charge $87 for 18 hours and hotel said they are different company. Hotel representative gave me $45 off by something as time sharing police and when I claim more matters they said $100 off but this bad attention and situation deserve be free no any money at all. Staff in the lobby show high stress and one of their leader all the time was upset while he was talking with other. New York is not New York any more. I will never return there and it is so sad, it was my preferred place to go and by far, and I have visited more than 100 times and most than any other place. I travel millions miles from Miami to Caracas mostly and I select go firts for one day or more to Manhattan a place that every one charge enough energy to feel grate. I miss that "

"Very clean hotel and breakfast vouchers were a plus. I felt water and coffee should have always been stocked. Instead everyday we had to stop àt the front desk and ask for more. Bathroom is very small and a challenge for three ladies getting ready for the day. For the price and location, I would definitely book again."

"Great historical renovated hotel in the heart of the city, close to many attractions and main rail and subway stations, great staff available 24/7, with two fine restaurants and a diner operating round the clock, well appointed executive rooms in an art deco building"

"The staff were so sweet and helpful. The rooms were so spacious and clean. The rooftop bar was spectacular. It was sick an amazing trip with my husband, celebrating our anniversary there. It was also a great location. I would absolutely stay there again. I'm a heartbeat. "