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"Room was spotless and staff were lovely "

"Great clean new hotel within walking distance to the airport security checkpoints. Got a free room upgrade. Good bar and restaurant downstairs."

"The room was fabulous, and really appreciated the birthday perks so a big thank you! The staff were polite, kind and incredibly helpful! Loved the spa time. Overall super pleased with my stay! "

"We had a very friendly welcome and after that the staff were always smiling and helpful. The room was lovely, looking out onto the courtyard, and clean. The radiator in the bathroom wasn't working (we were offered a different room but declined as we'd already unpacked) and handrails in the bath would have been helpful but we managed. They are clearly gearing up for Christmas and the tree in reception was beautifully decorated. The hotel itself is 14th-century, quirky and full of character and history, just as we like it, so we had a very happy stay and plan to return one day."

"Great stay at the Dragonfly hotel. The staff are friendly and always helpful. The room was clean and tidy. We look forward to our next visit."

"Room was very cold but once oil heater turned on got warmer. Food service at breakfast was so slow had to leave before it arrived. Burgers served at the eve meal were burned hard and dry."

"Really good service breakfast "

"Not enough parking but hotel really good"

"Clean comfortable room with friendly staff."