Top Hotels Near Coco Beach in Playa del Carmen from AU$46

"This is advertised as a “resort” but is really a hotel. Beach is a walk, you have to pay for wristbands to use their sister properties, “all inclusive” doesn’t even include coffee, there’s 1 bar which closes at 10 pm in the lobby. The “4” restaurants are not open nightly, they rotate and you have to make reservations in advanced they don’t take walk ins even if not busy. We ended up eating off the resort half the time. The “rooftop” pool is somewhat dirty, that’s the only pool. Staff were okay, we weren’t treated very well the first night. Room service was excellent on the bright side. Just know if you’re looking for an “all inclusive” this isn’t the place, better off going to a large resort and paying the additional money as this doesn’t serve a lot of benefit. Upon walking in there was a bottle of “thinner” in our room in a water bottle, not sure what that was about. Also our room faced the street which was extremely loud, music blasting all night. "

"The FC junior swim up suite was nice, our concierge Tiara provided lots of nice little surprises for the kids and was great helping us with dinner, spa, and cenote reservations. The kids club was also great and had lots of activities throughout the day. The food was ok and the drinks were also just ok, mostly sugary mixer. Staff were friendly but it was very crowded so sometimes it felt like there werent enough staff to guests during meal times. Our room was very clean and the turn down service was great. The ac leaked on the floor the first night we got there. Maintenance came almost immediately after we notified them and the issue was resolved within 30 minutes. Overall, it was a great experience and the kids had a blast. Very family friendly."

"The structure was nice. The staff was nice. Check-in was good. Our 1st room was not ocean view (we paid for) our 2nd was good but we had to pay more. You can hear everything in the hallway when you’re in your room. Beach is approx 500 ft total. But you can’t go in the ocean as it’s mostly rocks. Nice bar and bathroom there. Entertainment is ok during the day. Cabanas are right upfront, and the chairs are behind the cabanas at the pool. Chairs are gone by 7am. Bar opens at 11am. No mimosas at breakfast. Food was ok. Restaurant was ok. Bring your own cup!! Resort was close to town. Safe to walk around. Coffee bar was great, 24 hr snack bar was good (but smells when you walk in). Pizza stand was good. Swim up bar is on third floor with 5 seats in a 30x50 pool. Cool view up there. I feel pictures of the resort on line are miss leading. We would not stay here again."

"The staff is extremely friendly and helpful and the property is very well located. I stayed for a week and enjoyed the ambience and I definitely would return."

"It’ was excellent experience and great job by staffs"

"Everything was good"

"Nice"

"This room was not what was in the photos and only had 1 exit .aking it a fire hasard to stay there. The gost undestood and cancelled the reservation. I had to move back into the palm hotel. Please make sure i am not charged for this."

"The place was beautiful, with many yummy restaurants and decent drinks. Food was awesome, but breakfast was okay. Housekeeping was amazing and so sweet, adding cute touches to the room. The bartenders could have been kinder, but most of the staff was very friendly. Awesome place and would come back!"