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"Gracious staff. Perfect location"

"We booked this hotel specifically for the hot tub. We were very disappointed to learn the hotbtub was not functional upon our arrival. There was also blue painters tape holding together a piece of the balcony. The air conditioning in the room, although it worked great, was incredibly loud. The side of the hotel overlooking "landmarks" was very noisy with many trucks traveling on W Bay Street. The use of the room key to operate the elevator was a bit of an annoyance as well. The little interaction we had with staff was great and over all the room was clean aside from the complementary bobby pin left in the shower."

"Wonderful hotel. Well located. Very nice staff. Great concierge to help with tours. Friendly everywhere Quiet well appointed room. Nice if the pool was heated but beau area and view"

"Yes"

"Nive central located hotel Nice breakfast Valet parking 40 dollar a day a lot Try the public parking lot. Arriving on saterday and leaving on sunday i paid 5 dollar "

"Breakfast must have had somethiing bad because I got violently ill with the runs immediately after eating it. Also the room had spider webs on the ceiling and I got bitten all over my body from the bed. Bed bugs ?? One week ater I am still itching with large welts all over my body !!"

"Great location and nice room but the property is showing its age. "

"Beautiful hotel and next to the river"

"A comfortable hotel for an overnight stay; the room was clean but smelled of cigarette smoke."