Cinco Ranch West Hotels, Houston

"This hotel was lovely! Great care has obviously been taken in the decor. The pool and hot tub were great, fitness center seemed clean and well-equiped, breakfast was hot and had plenty of variety, and the room was HUGE! The staff was friendly, but seemed like maybe they were understaffed on the night shift as the poor front desk clerk was having to run all over the place. My only complaints are that our TVs would not work and the WIFI was sketchy so I did not connect to it. When we turned the TVs on, we would get an error message saying there was no source input. The front desk clerk came and said our room was freshly renovated and the TVs probably had not been set up yet. She got them working, but when we turned them on again after swimming, we got the same error message. I tried to connect to the WIFI, but got a security alert. I would definitely stay here again, but would make sure the TV situation is good in our room before unpacking. "

"Nice clean Room and good AC."

"Breakfast was good, enough to choose from and the area was clean. I used the gym, nicely equipped for my needs, I liked the presence of dumbbells. Front desk staff was friendly. A small maintenance request was taken care of during our stay. Beds were comfortable. "

"Clean "

"The gym was small but the hot tub was hot and towels were available at all times."

"Good"

"Very chic and walking distance to great restaurants "

"Great, friendly staff, and clean rooms "

"Clean room, plenty towels, amazing staff"