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"Le personnel était d'une gentillesse incroyable ! Très serviable et parle très bien anglais. La chambre etait spacieuse et le lit incroyablement confortable. C'etait très calme par ailleurs. Le petit dejeuner était bon. Très bien placé pour visiter Hanoï. Je recommande également le restaurant de l'hôtel les repas etaient succulents. Bref un très bon choix"

"The staff are exceptionally friendly and helpful, especially Ms. Angela. She helped us book our tours and gave us tips to fully enjoy Hanoi."

"The people who works there are amazing, very helpful and friendly. The breakfast is also good. 10/10 for the great service. We were leaving at 05.30 in the morning and they packed a breakfast for us."

"The staff provided exceptional service from the moment we entered the hotel. They were always available to answer our questions and provided many recommendations on places to visit. The location is within walking access to attractions in the Old Quarter. The complementary breakfast includes both traditional Vietnamese and western dishes, with new items added each day. "

"The room is clean. Staff are Excellent. The breakfast is good "

"Excellent customer service! "

"Clean, terrific staff, great location. "

"Excellent hotel and staff were very friendly and helpful with booking tours to Sapa and airport transfers."

"Absolutely loved staying here, the staff are so welcoming and friendly especially Aiden who went above and beyond to help me during my stay. The hotel is very well situated and super clean. Would definitely book this place again. "