The Hanoi Club Hotel & Residences

Photo gallery for The Hanoi Club Hotel & Residences

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of The Hanoi Club Hotel & Residences

The Hanoi Club Hotel & Residences

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available

Cleaning and safety practices

  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
76 Yen Phu Street,Tay Ho District, Hanoi, 10000

Explore the area

  • Popular LocationWest Lake1 min walk
  • Popular LocationTran Quoc Pagoda10 min walk
  • Popular LocationQuan Thanh Temple16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)20 min drive

Choose dates to view prices

About this area

Hanoi

The Hanoi Club Hotel & Residences is located in Yên Phụ, a neighbourhood in Hanoi, and is in the entertainment district and on a lake. Train Street and Ho Tay Water Park are local attractions and those in the mood for shopping can visit Syrena Shopping Center and Dong Xuan Market. Travelling with kids? Consider Bao Son Paradise Park, or check out an event or a game at Hanoi Indoor Games Gymnasium.

What's nearby

  • West Lake - 1 min walk
  • Tran Quoc Pagoda - 10 min walk
  • Quan Thanh Temple - 16 min walk
  • Cua Bac Church - 2 min drive
  • Presidential Palace - 3 min drive

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 20 min drive

Restaurants

  • Cafe Duy Trí - 5 min walk
  • Daily Kebab Haus - 5 min walk
  • Paris Baguette - 7 min walk
  • Summit Lounge - 7 min walk
  • The Coffee Bean & Tea Leaf - 7 min walk

About this property

The Hanoi Club Hotel & Residences

Family-friendly Hanoi hotel in Yên Phụ, near Ho Chi Minh Mausoleum
Along with a casino, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Other amenities include outdoor tennis courts, a conference centre and a business centre. All 140 soundproofed rooms provide free WiFi, free wired Internet and minibars. Guests can enjoy fireplaces, and other standard amenities include room service and LCD TVs. Change of towels is available on request
The Hanoi Club Hotel & Residences offers 140 forms of air-conditioned accommodation with fireplaces and minibars. 43-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free covered valet parking on site

Food and drink

  • To-go breakfast available for a fee daily 6 AM–10 AM: VND 300000 for adults and VND 300000 for children
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Golf driving range
  • Outdoor pool
  • Playground
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Vietnamese

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Casino
  • Casino slot machine
  • Renovated entire property – June 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Fireplace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 30 2022 to February 4 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Casino/Gaming facilities
  • Fitness facilities
  • Golf course
  • Meeting facilities
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 700000.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: VND 300000 for adults and VND 300000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 700000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the health club, fitness facility or hot tub

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 131 out of 359 reviews
5 - Excellent 36%
Rating 4 - Good. 169 out of 359 reviews
4 - Good 47%
Rating 3 - Okay. 45 out of 359 reviews
3 - Okay 13%
Rating 2 - Poor. 7 out of 359 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 359 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It has nice view of the lake. But unfortunately, it is old and run down. Buffet breakfast is miserable. And Taxi drivers do not know where it is. I have called for Taxi twice and both Taxi drivers could not find it. It is not worth the price paying for. The real place is very different from all the photos shown.
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was up to expectations. Staff was well trained and service was impeccable.
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great stay, nice room and very helpful and friendly staff!
Stayed 7 nights in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel, pool good with shade to relax under. Room clean and tidy. However did not like idea of paying a cash bond when arriving as we were low on money and needed that.
Stayed 1 night in Jun 2019