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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Guest reviews

4.4 out of 5 Excellent
997 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationTran Quoc Pagoda2 min drive
Popular LocationQuan Thanh Temple3 min drive
Popular LocationPresidential Palace4 min drive
AirportHanoi (HAN-Noi Bai Intl.)19 min drive

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  • Deluxe Room, 1 King Bed, View (Panoramic View)

    5/5 guest room rating

    Room amenities

    • 43 sq m
    • Partial lake view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, View (Panoramic View)
  • Room, 1 King Bed, View, Overwater (Panoramic View)

    4.8/5 guest room rating

    Room amenities

    • 43 sq m
    • Lake view
    • Sleeps 3
    More detailsRoom, 1 King Bed, View, Overwater (Panoramic View)
  • Room, 2 Single Beds, Overwater

    4.5/5 guest room rating

    Room amenities

    • 43 sq m
    • Partial lake view
    • Sleeps 3
    More detailsRoom, 2 Single Beds, Overwater
  • Suite, 1 King Bed (Lotus)

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • Partial lake view
    • Sleeps 3
    More detailsSuite, 1 King Bed (Lotus)
  • Grand Suite, 1 King Bed (Westlake)

    Room amenities

    • 70 sq m
    • Lake view
    • Sleeps 3
    More detailsGrand Suite, 1 King Bed (Westlake)
  • Superior Room, 2 Single Beds

    3.6/5 guest room rating

    Room amenities

    • 43 sq m
    • Sleeps 3
    More detailsSuperior Room, 2 Single Beds
  • Room, 2 Bedrooms (Residence)

    Room amenities

    • Partial lake view
    • Sleeps 4
    More detailsRoom, 2 Bedrooms (Residence)
  • Superior Room

    4.5/5 guest room rating

    Room amenities

    • 43 sq m
    • Sleeps 3
    More detailsSuperior Room
  • Room, 2 Single Beds, View, Overwater (Panoramic)

    Room amenities

    • 43 sq m
    • Lake view
    • Sleeps 3
    More detailsRoom, 2 Single Beds, View, Overwater (Panoramic)
  • Club Room, 2 Single Beds

    Room amenities

    • Sleeps 3
    More detailsClub Room, 2 Single Beds
  • Deluxe Room, 2 Single Beds, View (Panoramic View)

    3.9/5 guest room rating

    Room amenities

    • 43 sq m
    • Lake view
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, View (Panoramic View)
  • Room, 1 King Bed, Overwater

    4.5/5 guest room rating

    Room amenities

    • 43 sq m
    • Partial lake view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Overwater
  • Club Room, 1 King Bed

    Room amenities

    • Sleeps 3
    More detailsClub Room, 1 King Bed
  • Room, 2 Single Beds, View, Overwater (Panoramic View)

    Room amenities

    • Lake view
    • Sleeps 3
    More detailsRoom, 2 Single Beds, View, Overwater (Panoramic View)
  • Club Room (Intercontinental)

    4.7/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsClub Room (Intercontinental)
  • Presidential Suite, 2 Double Beds, View (Panoramic View)

    Room amenities

    • Partial lake view
    • Sleeps 4
    More detailsPresidential Suite, 2 Double Beds, View (Panoramic View)

About this area

Hanoi

Located in Hanoi, InterContinental Hanoi Westlake is in the city centre and on a lake. Thang Long Water Puppet Theatre and Ho Chi Minh Museum are cultural highlights, and some of the area's notable landmarks include Ho Chi Minh Mausoleum and Hanoi Old City Gate. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
View map
Popular Location

What's nearby

  • Tran Quoc Pagoda - 2 min drive
  • Quan Thanh Temple - 3 min drive
  • Presidential Palace - 4 min drive
  • Ho Chi Minh Museum - 5 min drive
  • Ho Chi Minh Mausoleum - 9 min drive

Getting around

  • Hanoi Long Bien Station - 3 min drive
  • AirportHanoi (HAN-Noi Bai Intl.) - 19 min drive

Restaurants

  • Cafe Du Lac — 1 min walk
  • Milan — 1 min walk

About this property

InterContinental Hanoi Westlake

Luxury Hanoi hotel in Quảng An, near Ho Chi Minh Mausoleum
3 restaurants, an outdoor pool and 3 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a swim-up bar and a coffee shop/café are on-site. All 318 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Guests will also find free wired Internet, Select Comfort and 24-hour room service.
InterContinental Hanoi Westlake offers 318 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 20 for adults and USD 10 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and noon
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 45.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

InterContinental Hanoi Westlake Hotel
InterContinental Westlake Hotel
InterContinental Hanoi Westlake
InterContinental Westlake
Intercontinental Hanoi Westlake Hotel Hanoi
InterContinental Hanoi Westlake Hotel
InterContinental Hanoi Westlake Hanoi
InterContinental Hanoi Westlake Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at InterContinental Hanoi Westlake and receive a full refund?
Yes, InterContinental Hanoi Westlake offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental Hanoi Westlake cancellation policy on our site for more details about any exclusions or requirements.
Does InterContinental Hanoi Westlake have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is InterContinental Hanoi Westlake pet-friendly?
No, pets are not allowed at this property.
How much is parking at InterContinental Hanoi Westlake?
Self-parking is free at this property.
What time is check-in at InterContinental Hanoi Westlake?
Check-in is from 3 PM to noon. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at InterContinental Hanoi Westlake?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Does InterContinental Hanoi Westlake provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 88 per vehicle, one-way, applies.
Where is InterContinental Hanoi Westlake located?
Located in Quảng An, this luxury hotel is 0.1 mi (0.1 km) from West Lake and within 3 miles (5 km) of Ho Chi Minh Mausoleum and Hanoi Old City Gate. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 3 miles (5 km).
4.4
Excellent
997 reviews
5 - Excellent
587
4 - Good
317
3 - Okay
54
2 - Poor
22
1 - Terrible
17

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities
I stayed in an over water room, which in itself was really quite nice. It was a bit of a walk from the main building and up several stairs so, keep that in mind when booking. The balcony overlooked the lake and was directly across from the driving range, which is a great design feature, but the lake is terribly polluted so all you see brown water with nets in for the driving range. The smog hanging over all of Hanoi also prevented you from seeing much of the lake, anyway. The room decor is nice but is old and in need of refreshing. The bathroom has a lovely huge soaker tub but the fixtures have lime buildup on them, so, while running a bath, the water was spraying out from the faucet and went all over the floor. The towels are thick and amazing. The walls are thin so you can hear everything from the next room. I ate at 2 of the restaurants during my stay and the food is delicious but expensive, but the hotel is close enough to many restaurants where you can find every type of food if you want to pay cheaper prices. The staff are amazing and accommodating and most speak very good english.
Stayed 6 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a lake which makes it charming and unique. Staff are friendly and helpful. The breakfast buffet is good. We’d stay here again!
Stayed 3 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

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