Located on a lake, InterContinental Hanoi Westlake, an IHG Hotel is in Tay Ho, a neighbourhood in Hanoi. Trinh Cong Son Walking Street and Train Street are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lenin Park and Hoan Kiem Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.
3 restaurants, 3 bars/lounges and a 24-hour health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
InterContinental Hanoi Westlake, an IHG Hotel offers 318 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.
Recreational amenities at the hotel include a 24-hour health club, a sauna and a children's pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Languages
Chinese (Mandarin), English, French, Japanese, Korean, Vietnamese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 20 for adults and USD 10 for children
3 restaurants and 1 coffee shop/cafe
3 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service
Coffee/tea in a common area
Restaurants on site
Cafe Du Lac
Milan
Saigon
Things to do
24-hour health club
Children's pool
Sauna
Spa services
Steam room
Family friendly
Children's pool
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Conveniences
ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference centre
Meeting rooms
Outdoors
Garden
Pool sunloungers
Pool umbrellas
Terrace
Spa
Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express checkout
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 45.0 per night.
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
Airport shuttle fee: USD 88 per vehicle (one-way)
Early check-in is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 45.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hanoi Westlake InterContinental
InterContinental Hanoi Westlake
InterContinental Westlake
InterContinental Westlake Hotel
InterContinental Westlake Hotel Hanoi
Intercontinental Hanoi Westlake Hotel Hanoi
InterContinental Hanoi Westlake Hotel
InterContinental Hanoi Westlake
InterContinental Hanoi Westlake, an IHG Hotel Hotel
InterContinental Hanoi Westlake, an IHG Hotel Hanoi
InterContinental Hanoi Westlake, an IHG Hotel Hotel Hanoi
Frequently asked questions
Yes, this property has a children's pool.
As of 7 July 2022, prices found for a 1-night stay for 2 adults at InterContinental Hanoi Westlake, an IHG Hotel on 5 Aug 2022 start from AU$198.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self parking is free at this property.
Check-in is from 3 PM - noon. A fee applies for early check-in (amount may vary, subject to availability).
Check-out is at noon. Late check-out is available for a fee (amount may vary).
Yes, there's an airport shuttle that runs on request. A fee of USD 88 per vehicle applies.
Located in Tay Ho, this luxury hotel is 0.5 mi (0.9 km) from Syrena Shopping Center and within 3 mi (5 km) of Ho Chi Minh Mausoleum and Imperial Citadel of Thang Long. Ho Chi Minh Museum and Thang Long Water Puppet Theatre are also within 3 mi (5 km).
Overall score and ratings
4.4
Excellent
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Rooms are very old and rug dirty. Needs to be remodeled immediately. Disappointed in the price I paid for the room and the quality received. I would have stayed at JW Marriott
Disappointed how run down this once a 5 star hotel was. During this covid time guests were mainly local Vietnamese with loud manners using health clubs as well as room next door.