- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec. 2019
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InterContinental Hanoi Westlake
Hotel Class
Information
Reviews
Excellent
1,174 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
5 Tu Hoa, Hanoi
What's nearby
- Tran Quoc Pagoda
- 2 min drive
- Hanoi Botanical Garden
- 3 min drive
- Ba Dinh Square
- 5 min drive
- Hanoi (HAN-Noi Bai Intl.)
- 19 min drive
Choose dates to view prices
Book online or call:
1800 809 285Superior Room
Room Amenities
- Sleeps 3
More detailsSuperior Room, 2 Single Beds
Room Amenities
- Sleeps 3
More detailsRoom, 2 Single Beds, Overwater
Room Amenities
- Sleeps 3
More detailsRoom, 2 Single Beds, View, Overwater (Panoramic View)
Room Amenities
- Sleeps 3
More detailsClub Room (Intercontinental)
Room Amenities
- Sleeps 3
More detailsClub Room, 2 Single Beds
Room Amenities
- Sleeps 3
More detailsRoom, 2 Bedrooms (Residence)
Room Amenities
- Sleeps 4
More detailsGrand Suite, 1 King Bed (Westlake)
Room Amenities
- Lake view
- Sleeps 3
More detailsDeluxe Room, 2 Single Beds, View (Panoramic View)
Room Amenities
- Lake view
- Sleeps 3
More detailsClub Room, 1 King Bed
Room Amenities
- Sleeps 3
More detailsRoom, 1 King Bed, Overwater
Room Amenities
- Sleeps 3
More detailsSuite, 1 King Bed (Lotus)
Room Amenities
- Sleeps 3
More detailsRoom, 1 King Bed, View, Overwater (Panoramic View)
Room Amenities
- Lake view
- Sleeps 3
More detailsDeluxe Room, 1 King Bed, View (Panoramic View)
Room Amenities
- Lake view
- Sleeps 3
More details
About this area
Hanoi
Located in Hanoi, InterContinental Hanoi Westlake is in the city centre and on a lake. Thang Long Water Puppet Theatre and Hanoi War Museum are cultural highlights, and some of the area's notable landmarks include Ho Chi Minh Mausoleum and Hanoi Old City Gate. Ho Tay Water Park and Rising Sun Park are also worth visiting.
What's nearby
- Tran Quoc Pagoda - 2 min drive
- Hanoi Botanical Garden - 3 min drive
- Ba Dinh Square - 5 min drive
- Ho Chi Minh Mausoleum - 9 min drive
- One Pillar Pagoda - 10 min drive
Getting around
- Hanoi Long Bien Station - 3 min drive
- Hanoi (HAN-Noi Bai Intl.) - 19 min drive
Restaurants
- Where to eat
- Cafe Du Lac – Restaurant offering international cuisine. Serves breakfast, brunch and lunch.
- Milan – Pool-view restaurant offering Italian cuisine. Serves dinner.
- Saigon – Restaurant offering Asian cuisine. Serves dinner.
- Fourth on-site dining venue – Cocktail bar.
About this property
Policies
Check-in
Check-in between 3 PM - 11:30 PM
Express check-in
Minimum check-in age - 18
Special check-in instructions
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Check-out
Check-out before noon
Express check-out
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are available for USD 45 per night.
- Free cribs (infant beds)!
Pets
- Pets not allowed
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
- Airport shuttle fee: USD 88 per vehicle (one-way)
- Rollaway bed fee: USD 45 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.
Property is also known as
- InterContinental Hanoi Westlake Hotel
- InterContinental Westlake Hotel
- InterContinental Hanoi Westlake
- InterContinental Westlake
- Intercontinental Hanoi Westlake Hotel Hanoi
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 20 for adults and USD 10 for children
- 3 restaurants and 1 coffee shop/cafe
- 3 bars/lounges, 1 swim-up bar and 1 poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour health club
- Children's pool
- Outdoor pool
- Sauna
- Steam room
Family friendly
- Children's pool
- Dry-cleaning service
- Free cots/infant beds
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- French
- Japanese
- Korean
- Vietnamese
Business services
- Business centre
- Computer station
- Meeting rooms
- Conference centre
Outdoors
- Garden
- Pool sunloungers
- Pool umbrellas
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Free cots/infant beds
- Pillow menu
- Rollaway/extra beds (surcharge)
- Select comfort bed
Bathroom
- Bathrobes
- bathtub or shower
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Rainfall showerhead
Entertainment
- LCD TV
- premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
Outdoor space
- Balcony
More
- Desk
- Free newspapers
- Iron/ironing board
- Phone
- Safe
- Slippers
- Turndown service
Nearby activities
Activities
- Fitness centre (free access)
Where to eat
- Cafe Du Lac – Restaurant offering international cuisine. Serves breakfast, brunch and lunch.
- Milan – Pool-view restaurant offering Italian cuisine. Serves dinner.
- Saigon – Restaurant offering Asian cuisine. Serves dinner.
- Fourth on-site dining venue – Cocktail bar.
This traveller didn’t leave comments with their review
Stayed 1 night in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff who are ready to provide you with any requirements. Highly recommended!
Stayed 1 night in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night (our first night) at this hotel. Our room was very clean and tidy with a nice view over the lake and the city.
Stayed 1 night in Oct. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff, beautiful relaxing property
Stayed 2 nights in Oct. 2019
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