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InterContinental Hanoi Westlake

Hotel Class
5 out of 5

Information

Reviews

4.4 / 5Excellent
1,174 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Tran Quoc Pagoda
    2 min drive
  • Popular Location
    Hanoi Botanical Garden
    3 min drive
  • Popular Location
    Ba Dinh Square
    5 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    19 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Superior Room

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Single Beds, Overwater

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Single Beds, View, Overwater (Panoramic View)

    Room Amenities

    • Sleeps 3
    More details
  • Club Room (Intercontinental)

    Room Amenities

    • Sleeps 3
    More details
  • Club Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Bedrooms (Residence)

    Room Amenities

    • Sleeps 4
    More details
  • Grand Suite, 1 King Bed (Westlake)

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds, View (Panoramic View)

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed, Overwater

    Room Amenities

    • Sleeps 3
    More details
  • Suite, 1 King Bed (Lotus)

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed, View, Overwater (Panoramic View)

    Room Amenities

    • Lake view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, View (Panoramic View)

    Room Amenities

    • Lake view
    • Sleeps 3
    More details

About this area

Hanoi

Located in Hanoi, InterContinental Hanoi Westlake is in the city centre and on a lake. Thang Long Water Puppet Theatre and Hanoi War Museum are cultural highlights, and some of the area's notable landmarks include Ho Chi Minh Mausoleum and Hanoi Old City Gate. Ho Tay Water Park and Rising Sun Park are also worth visiting.

What's nearby

  • Popular Location
    Tran Quoc Pagoda - 2 min drive
  • Popular Location
    Hanoi Botanical Garden - 3 min drive
  • Popular Location
    Ba Dinh Square - 5 min drive
  • Popular Location
    Ho Chi Minh Mausoleum - 9 min drive
  • Popular Location
    One Pillar Pagoda - 10 min drive

Getting around

  • Hanoi Long Bien Station - 3 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 19 min drive

Restaurants

  • Where to eat
  • Cafe Du Lac – Restaurant offering international cuisine. Serves breakfast, brunch and lunch.
  • Milan – Pool-view restaurant offering Italian cuisine. Serves dinner.
  • Saigon – Restaurant offering Asian cuisine. Serves dinner.
  • Fourth on-site dining venue – Cocktail bar.

About this property

InterContinental Hanoi Westlake

Luxury Hanoi hotel in Quảng An with 3 restaurants
Along with 3 restaurants, this hotel has an outdoor pool and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a swim-up bar and a coffee shop/café are on-site. All 318 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Other amenities available to guests include free wired Internet, Select Comfort and 24-hour room service.
InterContinental Hanoi Westlake offers 318 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

Policies

Check-in

Check-in between 3 PM - 11:30 PM
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Rollaway bed fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property is also known as

  • InterContinental Hanoi Westlake Hotel
  • InterContinental Westlake Hotel
  • InterContinental Hanoi Westlake
  • InterContinental Westlake
  • Intercontinental Hanoi Westlake Hotel Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 20 for adults and USD 10 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Bathrobes
  • bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • LCD TV
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby activities

Activities

Where to eat

4.4

Excellent

5 - Excellent
674
4 - Good
380
3 - Okay
73
2 - Mediocre
31
1 - Poor
16
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.4
Property condition

2/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec. 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Fabulous staff who are ready to provide you with any requirements. Highly recommended!

    Stayed 1 night in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We spent one night (our first night) at this hotel. Our room was very clean and tidy with a nice view over the lake and the city.

    Stayed 1 night in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent friendly staff, beautiful relaxing property

    Stayed 2 nights in Oct. 2019

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