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"清潔でキレイなホテルでした。ドリンクを注文しましたが、届くのが遅かったです。金曜の夜なので仕方ないかもしれませんが… リーズナブルに宿泊できてよかったです"

"Not worth it. Way over priced! We stayed one night. Staff are very nice. But the place is of a by gone era. It’s old but not in a charming way. Showers in the onsen are cold and you have to wait for many minutes in order for hot water to come out. The rooms and elevators are old. the outdoor hotspring is on the top floor with no facilities (you have to go downstairs first and shower) and no real view to speak of. The location is on the main drag which is nice. But it should be 1/2 the...

"Nice"

"Lively hotel in excellent location "

"Location was amazing and staff was super helpful. "

"Clean,friendly staff, good size rooms, good location. Good amenities including the extras down in the lobby. "

"Staff was very helpful and pleasant. Room was clean and comfy. Breakfast was very good and wide selection of food. I enjoyed staying there."

"Breakfast was great, room was clean, staff was excellent, onsen was a treat"

"Clean and friendly staff."

"Shuttle bus is provided for people would like to ski. onsen also great in there ."

"Convenient location for people passing through "

"Hotel is situated very close to Nagano station , its clean but furnishings are a little dated. It was a short 2 night stay and for that it was just right location and overall package."