Charleston Hotels, New York

"Jenny was super sweet. We arrived at 8am and she allowed us to check in early before our 3pm check in time. This honestly saved us because we had so many bags. She also gave recommendations and told us about their Wallflower speakeasy. The location was amazing, everything was like a 20ish minute walk. The room was cute and modern. The shower water pressure was amazing and lots of mirrors for getting ready. The bed was also huge for my friend and I. It was decently clean. Location was great and the bar and restaurant next door was cool. Only thing that threw me off was on our second day, a lady in the elevator asked if our room was clean because hers was nasty and moldy. She told us that they had 5 nights booked but were leaving that day to go to another hotel due to the state of the room. We didn’t have this experience but it does make me hesitate to rebook! I feel like my friend and I were lucky this time but for the future we don’t know if we’d get a good room again. Lastly, their front desk is kinda silly. They don’t have computers, just the worker and their laptop which I thought was kinda janky. I feel like they need a better set up."

"Staff was incredibly helpful. Great breakfast and food area to hang out in. Great location near subway and in a safe fashionable area. Property is well cared for but on the older side- needs an update to bedding, beds and carpet. Priced well for location."

"The check in staff was amazing! Let "

"Clean room. Beds not as comfortable as expected."

"Everything was great, the lobby was very nice, the bar/restaurant was excellent. A little taken aback at first that the breakfast buffet was $24 per person when we thought it was included, but the food was good and frequently replenished. Front desk staff was very friendly and accommodating. And you get warm cookies and water on check-in, what could be better. "

"Clean room as pictured"

"Great stay"

"Did not get to eat breakfast as we left before it opened"

"Wonderful stay"