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"Stayed for Crufts, 4th/6th March. Returned first day from Arena at 3.45 pm and room had not been serviced. Tried to phone Reception to find out phone did not work! Had to go to Reception, told fresh towels would be sent within minutes. ONE HOUR later, returned to Reception to ask for Duty Manager. Young man seemed blinkered as to the problem. Deputy Housekeeper on the ball and very apologetic."

"Nice Clean Hotel, plenty of parking and friend staff"

"Value for money excellent location "

"about 10 mins to walk to resorts world, 20 mins to NEC depending on the hall! alhtough part of this is an isolated dark walk if walking alone at night. Hotel clean and friendly, only really used the gym- small but sufficient for a session. I would use it again."

"Calm, relaxing stay, very friendly staff. I had a small leak in the bathroom, which was fixed quickly by a very friendly engineer. All round good experience, highly recommended comfortable stay the night before my flight"

"Cold room, no heating and given a small oil heater in the room, old dated interior and generally outdated.. Wouldn’t stay here again"

"Didnot have a car come on train"

"Great location, from an informative and helpful check in our stay was hassle free. We enjoyed a comfortable sleep and a hearty breakfast. I would definitely recommend this hotel."

"The room was ok, a little dated. The online check in procedure was clunky and not intuitive. Breakfast was average, dining room was dirty and overall the experience was poor "