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Hilton Birmingham Metropole

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Indoor pool
Indoor pool
Indoor pool
Room Amenity

Overview of Hilton Birmingham Metropole

Hilton Birmingham Metropole

4 out of 5

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
National Exhibition Centre, Birmingham, England

Explore the area

  • Popular LocationNational Exhibition Centre (NEC)3 min walk
  • AirportBirmingham (BHX)8 min drive
  • Popular LocationRicoh Arena21 min drive
  • Popular LocationArena Birmingham24 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 5 Nov. 2020 - 6 Sep. 2021.

About this area

Birmingham

Located in Birmingham, Hilton Birmingham Metropole is near the airport and near a train station. Resorts World Birmingham and The Arcadian are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit StarCity. Consider Broad Street for a night out or Drayton Manor Theme Park if you're travelling with kids. Spend some time exploring the area's activities, including golf lessons, golfing and skiing.

What's nearby

  • Pendigo Lake - 3 min walk
  • National Exhibition Centre (NEC) - 3 min walk
  • Resorts World Birmingham - 15 min walk
  • Ricoh Arena - 21 min drive
  • Arena Birmingham - 24 min drive

Getting around

  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 8 min drive

Restaurants

  • Waters Restaurant - 10 min walk
  • Las Iguanas - 10 min walk
  • Toby Carvery - 3 min drive
  • Frankie & Benny's - 5 min drive
  • Sreepur - 5 min drive

About this property

Hilton Birmingham Metropole

4-star, family-friendly hotel, walk to National Exhibition Centre (NEC)
Along with 2 restaurants, this hotel has an indoor pool and 3 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour health club, a coffee shop/café and a spa tub are on-site. All 790 individually decorated rooms feature WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like electric kettles and free tea bags/instant coffee.
Hilton Birmingham Metropole offers 790 forms of air-conditioned accommodation with a safe and free newspapers. This individually decorated accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12.00 per night)
  • Valet parking on site (GBP 17 per night)
  • Extended parking on site (surcharge)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 18.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Concerts/live shows
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Children's pool
  • Free rollaway/extra beds
  • Corner/local shop
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (59999 square feet)
  • Meeting rooms 33

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 5 November 2020 to 6 September 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet, per night
2 per room (up to 26 lbs/12 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 18.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 per day (rates may vary)
  • Self-parking fee: GBP 12.00 per night
  • Valet parking fee: GBP 17 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 7:00 AM to 9:00 PM
Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 242 out of 1000 reviews
5 - Excellent 24%
Rating 4 - Good. 345 out of 1000 reviews
4 - Good 35%
Rating 3 - Okay. 217 out of 1000 reviews
3 - Okay 22%
Rating 2 - Poor. 126 out of 1000 reviews
2 - Poor 13%
Rating 1 - Terrible. 70 out of 1000 reviews
1 - Terrible 7%

3.9/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
Big Room, Nice View
Nice big room with good view but was a little bit tatty, light hanging down in bathroom. Breakfast wasnt very good, tea served in paper cups, not given a menu so dont rally know whats on offer, full breakfast didn't taste very nice.
Stayed 1 night in Oct 2020

1/5 Terrible

Stayed 1 night in Oct 2020

5/5 Excellent

Stayed 1 night in Oct 2020

3/5 Okay

Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly one of the best hotel rooms I have ever stayed at, their wasore than enough space to fit a group of people in and chill out in the sun with the balcony. Truly a luxurious experience and a room that is well worth it for the price. Only bad experience was that the air con in the lounge section did not work but were supplied a fan, and some lighting did not work.
Stayed 3 nights in Aug 2019