Hilton Birmingham Metropole

Photo gallery for Hilton Birmingham Metropole

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, individually decorated, desk

Overview of Hilton Birmingham Metropole

Hilton Birmingham Metropole

4.0 star property

3.5/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
National Exhibition Centre, Birmingham, England, B40 1PP

Explore the area

  • Popular LocationThe Bear Grylls Adventure8 min walk
  • Popular LocationNational Exhibition Centre12 min walk
  • Popular LocationResorts World Birmingham15 min walk
  • AirportBirmingham (BHX)8 min drive

Choose dates to view prices

About this area

Birmingham

Located in Birmingham, Hilton Birmingham Metropole is near the airport and near a train station. National Motorcycle Museum and O2 Institute are cultural highlights, and some of the area's landmarks include Arbury Hall and Aston Hall. Consider Broad Street for a night out or The Bear Grylls Adventure if you're travelling with kids. Spend some time exploring the area's activities, including skiing, golfing and golf lessons.

What's nearby

  • Pendigo Lake - 3 min walk
  • The Bear Grylls Adventure - 8 min walk
  • National Exhibition Centre - 12 min walk
  • Resorts World Birmingham - 15 min walk
  • National Motorcycle Museum - 4 min drive

Getting around

  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 8 min drive

Restaurants

  • TGI Friday's - 9 min walk
  • Waters Restaurant - 10 min walk
  • Toby Carvery - 3 min drive
  • Frankie & Benny's - 5 min drive
  • Shreepur - 5 min drive

About this property

Hilton Birmingham Metropole

4-star, family-friendly hotel near National Exhibition Centre
Along with 2 restaurants, this hotel has an indoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a sauna and a coffee shop/cafe are on-site.
Hilton Birmingham Metropole offers 789 air-conditioned accommodations with a safe and free newspapers. This individually decorated accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 18.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Concerts/live shows
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra beds
  • Corner/local shop
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (59999 square feet)
  • Meeting rooms - 31

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room (up to 75 lbs/34 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: GBP 18.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 per day (rates may vary)
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 240 out of 1001 reviews
5 - Excellent 24%
Rating 4 - Good. 331 out of 1001 reviews
4 - Good 33%
Rating 3 - Okay. 208 out of 1001 reviews
3 - Okay 21%
Rating 2 - Poor. 140 out of 1001 reviews
2 - Poor 14%
Rating 1 - Terrible. 82 out of 1001 reviews
1 - Terrible 8%

3.9/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

3.3/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property as a whole and our room in particular were spacious and well-appointed. The services were great, staff very helpful with answering our questions, and all of the room fixtures worked as expected. I was completely satisfied.
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property need major renovation. Hotel Room & Bathroom needs upgrade.
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A mixed review for this hotel. What we loved, the newly refurbished swimming changing rooms, the best I have ever been too. Lovely family friendly swimming pool. Staff went above and beyond the help, they were friendly, welcoming and very nice. Excellent choice for breakfast, it was beautiful. What could have been better was the cleanliness of the bathroom, there was an hair in the bath, and the bath plug could have been renewed. Room was lovely, nice bed, however mattress was very firm. My partner really loved it, I did not- but that’s personal preference. Overall- we had a lovely stay. I would highly recommend this hotel if family and friends were in the area.
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There
Stayed 1 night in Jul 2022

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Very good but 3 issues to be dealt with: The air conditioning wasn’t working and the room was unbearably hot. The water pressure was low and I had to fill the bathroom bin to flush the toilet. £15 for a glass of wine!
Stayed 3 nights in Jun 2022