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"Window being held close with a stick. There was a chair on the direct other side of the window. Like a watching window. Room dirty full of spider webs. Full time residents noisy. Will bang at every hour on the hours of the 1am, 2am, 3am and so on. Tv remote didn’t work. When checking out a day early they wanted to know why we didn’t call to report but the only phone in the room was disconnected. Parking lot has multiple signs not responsible for car theft. Wouldn’t recommend to my worst enemy "

"We stayed for three nights. The price was reasonable. The king bed was comfortable. The room had a couch, dresser, desk, microwave , small refrigerator and coffee maker. The bathroom was well lit, clean, and had a shower bar holder which I felt more comfortable with and a very nice vanity. The complimentary breakfast had a variety of food which was tasty. The coffee was excellent. They also have a variety of Bigalow Teas for your choice. The staff was welcoming and couldn't do enough for you to make our stay perfect. I recommend this hotel."

"Long wait to check in. Wallpaper in room taped in place .Electrical outlet in bathroom did not work. "

"Checking in was easy, friendly staff. Very clean room and bath"

"The hotel is very clean, in fact to the extreme. All I could smell were strong cleaning chemicals in the lobby and in the room. It caused an asthmatic reaction in me and headaches in my companion. I covered the pillows with my own pillow cases that I always bring, but the smell all over was unbearable to my lungs. Chemicals used in the cleaning/laundry are very harsh. I could not stay here again. The Roku also wasn’t working correctly, but that wasn’t worth contacting the front desk. Breakfast in the lobby was a bonus. I did also really appreciate the code instead of a key for the entry into the room. The chemical smell was my only issue. Otherwise nice place."

"Property is under HEAVY remodeling which is great to finally see!! BUT….next door “residents..” we’re arguing n fighting nonstop from 1am until 4am, at that point I gave up on sleep and called the front desk. Definitely a trucker hotel too since it’s got great access to I95. If you’re traveling w dogs and need just a place to TRY and sleep n shower - this is it. I hope they redo that whole people living there situation because it can only help the new owners…"

"I have stayed at the Hyatt multiple times and this stay was a disappointment. In my room, the bathroom sink drained incredibly slowly. My TV only received a signal from one station. On the morning of my departure, housekeeping arrived before 9 am, knocked once and without waiting opened the door. Since checkout is 11 am I was surprised that housekeeping would let themselves in so early. I also never received a receipt for my stay. At the bar service was so slow I had to flag down a staff person twice to get a drink. A disappointing stay!"

"There was nobody at the front desk for about 2 hours when I was trying to check in….long and behold the front desk associate was outside in his pick up vehicle, which was running & parked in the very front entrance of the building… As I came out only to calm my nerves after sitting in an empty lobby for literally two hours. A gentleman hopped out of the vehicle, stinking like he just smoked not 2 but 20 cigarettes and even worse the STENCH OF WEED…sure enough that was the front desk associate. I STILL CANNOT BELIEVE IT He was high beyond belief, not making any sense what so ever and finally after a total of 3.5 hours finally I was in my room. "

"Breakfast was great and they kept it clean and fresh and replenished often! Staff was helpful, rooms were clean. The only thing i would note it the pool area needed bigger towels to actually dry off with. And it was quite cold in and around the pool. Also free parking would have been better. "